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Assistant Operations Manager

3 months ago

Philippines CCK City Network, Inc. Full time

Responsibilities:

  • plan, direct, or coordinate the operations with the client and other stakeholders
  • oversee the overall operations of the section assigned to manage
  • execute strategic plans and goals
  • implement and monitor policies and procedures to ensure efficiency and quality to ensure customer satisfaction and compliance
  • supervise and train staff
  • manage budgets and resources
  • identify and resolve problems, risks, and opportunities for improvement
  • report on performance and progress
  • Other related tasks that may be required from time to timeRequirements:Bachelor's degree in English Language, Mass Communications, Business Courses or related coursesExperience in test rating in a BPO setup (Preferred)Experience in management, operations, and leadershipUnderstanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow managementAbility to build consensus and relationships among managers, partners, and employeesExcellent communication skills