Customer Service Representative

5 days ago

Cebu, Philippines Eli Global Phil. Resource Operation CTR I Full time

PERKS:

Fixed Weekends off20% Night Differential premium payFun working environmentHealth and Dental insurance coverage
QUALIFICATIONS:Completed at least SHS or 2 years of college educationAt least 1-2 years experience working BPO Healthcare account is PreferredAverage to above average communication skillsFamiliarity with insurance/claims process an advantageWilling to work US Business hours and on Philippine HolidaysWilling to work at ACCT Cebu CityCan start ASAPJOB DESCRIPTION:Provide outstanding customer experience and resolution to patient's billing inquiries and complaints by navigating through multiple screensUpdate customer's information such as contact number, address, insurance information, etc.Assist payment processingCoordinate with coding staff to review the appropriateness of chargesOutbound calling to update customers regarding open casesDocument customer calls in the client's systemPrepare standard reports to track workload and response timeOther related duties may be assigned from time to time

Required Skills/Abilities:Basic math skills (add, subtract, etc.), understanding and using fractions and decimals. Compute rate, ratio, and percent.Proficiency with Microsoft Office products, Windows environment, and strong keyboarding skills.Willing to help in all areas, have flexibility, and effectively work in a team environment.Excellent verbal and written communication and interpersonal skills for exemplary customer service.Strong organization skills, attention to detail, and problem-solving are required to perform this role.Demonstrated problem-solving, time management skills, and adaptability to a changing environment.Demonstrated ability to handle multiple tasks simultaneously.

  • Customer Service Representative

    2 months ago

    cebu, Philippines Neksjob Full time

    HIRING!Customer Service Representative Location: CDO Accounts: Telecommunication (WOS) Retail (WOS) Retail (WAH) Hotel and Services Educational (WOS) Job Description: As a Customer Service Representative, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a high level of satisfaction. Your role...

  • Customer Service Representative

    2 months ago

    cebu, Philippines Neksjob Full time

    HIRING!Customer Service Representative Location: CDO Accounts: Telecommunication (WOS) Retail (WOS) Retail (WAH) Hotel and Services Educational (WOS) Job Description: As a Customer Service Representative, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a high level of satisfaction. Your role...

  • Customer Service Representative

    2 weeks ago

    cebu, Philippines Neksjob Full time

    HIRINGCustomer Service RepresentativeLocation:CDOAccounts:Telecommunication (WOS)Retail (WOS)Retail (WAH)Hotel and ServicesEducational (WOS)Job Description:As a Customer Service Representative, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a high level of satisfaction. Your role involves...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Customer Service Representative (Onsite/Nightshift)Join us great oppurtunity awaits you in our Customer Service Representative (CSR)Qualifications• Applicant must be at least 18 years old•Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)•Above Average English communication skills•Good computer...

  • Customer Service Representatives

    2 months ago

    cebu, Philippines Neksjob Full time

    We are looking for Customer Service Representatives! Minimum Qualifications: ✓ At least High School Graduate (Old Curriculum) ✓ We accept Non-BPO / No BPO experience with excellent communication skills. ✓ Fresh Graduates are accepted here. ✓ With BPO experience is an advantage. Job Responsibilities: Maintaining a...

  • Customer Service Representative

    1 month ago

    Cebu City, Philippines NeksJob Philippines Full time

    Customer Service Representative | CSR Role | Apply Now (Vertis north)Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or...

  • Customer - Service Representative Cebu

    1 month ago

    Cebu, Philippines NeksJob Philippines Full time

    HIRING ‼️ CUSTOMER SERVICE REPRESENTATIVE Location: Cebu We are seeking a dedicated Customer Service Representative for our Travel Account, responsible for providing exceptional assistance and support to customers navigating travel-related inquiries, bookings, and issues. The ideal candidate will possess excellent communication skills, a passion for...

  • Customer Service Representative

    2 months ago

    Cebu City, Philippines Purple Cow Full time

    We are looking for enthusiastic and dedicated Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients. As a Customer Service Representative, you will be the first point of contact for our customers, ensuring their needs are met...

  • Customer Service Representative

    2 months ago

    Cebu City, Philippines Purple Cow Full time

    We are looking for enthusiastic and dedicated Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients. As a Customer Service Representative, you will be the first point of contact for our customers, ensuring their needs are met...

  • Customer Service Representative

    2 months ago

    Cebu, Philippines TORCH Solutions Full time

    We are hiring! Customer Service Representative! LOCATION: Cebu City Qualifications: • Senior high graduate and college graduate are welcome to apply • Must have good English communication skills • With or Without Experience • Willing to process their application ASAP • Can start immediately Benefits: • Paid Training • Earn a competitive...

  • Customer Service Representative

    2 months ago

    Cebu City, Philippines Quess Philippines Corp. Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

  • Customer Service Representative

    2 months ago

    Cebu City, Philippines Quess Philippines Corp. Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

  • Customer Service Representative

    2 months ago

    Cebu City, Philippines Quess Philippines Corp. Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

  • Customer - Service Representative Cebu

    4 weeks ago

    Cebu, Philippines NeksJob Philippines Full time

    HIRING ‼️ CUSTOMER SERVICE REPRESENTATIVE Location: Cebu We are seeking a dedicated Customer Service Representative for our Travel Account, responsible for providing exceptional assistance and support to customers navigating travel-related inquiries, bookings, and issues. The ideal candidate will possess excellent communication skills, a passion for...

  • Customer Service Representative

    2 months ago

    Cebu City, Philippines Purple Cow Full time

    We are looking for enthusiastic and dedicated Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients. As a Customer Service Representative, you will be the first point of contact for our customers, ensuring their needs are met...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

  • Customer Service Representatives

    2 weeks ago

    cebu, Philippines Neksjob Full time

    We are looking for Customer Service RepresentativesMinimum Qualifications:✓ At least High School Graduate (Old Curriculum)✓ We accept Non-BPO / No BPO experience with excellent communication skills.✓ Fresh Graduates are accepted here.✓ With BPO experience is an advantage.Job Responsibilities:Maintaining a positive, empathetic, and professional...

  • Customer Service Representative

    2 months ago

    Cebu City, Philippines Neksjob Full time

    HIRING!Customer Service RepresentativeLocation: CDOAccounts:Telecommunication (WOS)Retail (WOS)Retail (WAH)Hotel and ServicesEducational (WOS)Job Description:As a Customer Service Representative, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a high level of satisfaction. Your role involves...

  • Customer Service Representative

    2 months ago

    Cebu, Philippines TORCH Solutions Full time

    We are hiring! Customer Service Representative! LOCATION: Cebu City Qualifications: • Senior high graduate and college graduate are welcome to apply • Must have good English communication skills • With or Without Experience • Willing to process their application ASAP • Can start immediately Benefits: • Paid Training • Earn a competitive...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Jocsoncollege Full time

    Customer Service Representative (Fresh Grads Welcome at eTeam Workforce Private Corp. | Jobs | Customer Service Representative (Fresh Grads Welcome)eTeam Workforce Private Corp. Central Visayas (Region VII), Cebu City No experience required. Salary Undisclosed Full Time 20 openings Submit ResuméLink View CareerSiteJob Details RequirementsCandidate must...