SAP Ariba Tier 1 Support

2 days ago


Manila, National Capital Region, Philippines OMRON Global Shared Services Center, INC Full time

About OMRON

Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Let's begin the exciting journey of Shaping Future 2030 together with us

Short Description

Responsibilities

  • Triage all Ariba tickets as first point of contact and escalate to Tier 2 as necessary
  • Responsible for Master Data Management, Transaction Management, and Payment requests
  • Payment requests. Monitoring Ariba System operational alert logs
  • Development and maintenance of Standard Operating Procedures and Training Manuals for the creation and maintenance of master data.
  • Create Ariba knowledge articles on frequently asked questions and add to ServiceNow. Experience:
    • At least four (4) years relevant experience in related field
    • At least one (1) year relevant experience in Financial Shared Services
    • Excellent communication skills


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