Reports Analyst

2 weeks ago


San Fernando, Central Luzon, Philippines Ellora Telecom Philippines, Inc. Full time

Opportunity:
Our client is a forward-thinking AI-enabled growth platform dedicated to empowering brands to expand their business across diverse commerce channels. They provide a comprehensive suite of services that encompass strategic consulting, data analytics, media planning, and execution, as well as personalized solutions. Their mission is to drive growth, innovation, and success for our clients by harnessing the power of cutting-edge technology and expert insights.

Job Summary:
As an E-commerce Reporting Analyst, you will play a crucial role in pulling and analyzing e-commerce reports from platforms like Shopify, Klaviyo, and other sources. You will assist in client presentations, providing valuable insights based on e-commerce KPIs and helping to drive data-informed decision-making.

Responsibilities:

  1. Pull and analyze e-commerce reports from platforms such as Shopify, Klaviyo, Google Analytics, and other sources to track key performance metrics.
  2. Compile data and create customized reports and dashboards that provide actionable insights into e-commerce performance, customer behavior, and campaign effectiveness.
  3. Collaborate with cross-functional teams to gather requirements, understand business objectives, and provide data-driven recommendations.
  4. Assist in client presentations by translating complex data into understandable and compelling narratives, highlighting trends, opportunities, and areas for improvement.
  5. Conduct ad-hoc analysis and deep dives into specific e-commerce KPIs, such as conversion rates, average order value, customer acquisition cost, retention metrics, and more.
  6. Monitor and report on the performance of e-commerce marketing campaigns, email marketing initiatives, and website optimization efforts.
  7. Stay updated with industry trends, best practices, and emerging technologies in e-commerce reporting and analytics, continuously enhancing skills and knowledge.
  8. Collaborate with internal stakeholders to automate reporting processes, streamline data collection, and improve data quality and accuracy.Requirements:
  9. Bachelor's degree in Business, Economics, Statistics, or a related field (or equivalent practical experience).
  10. Minimum of 2-3 years of experience in e-commerce reporting and analytics, with a strong understanding of e-commerce KPIs and metrics.
  11. Proficiency in extracting and analyzing data from e-commerce platforms such as Shopify, Klaviyo, Google Analytics, and others.
  12. Experience in creating and presenting reports and dashboards using tools like Excel, Google Data Studio, Tableau, or similar platforms.
  13. Strong analytical skills and attention to detail, with the ability to interpret data, identify trends, and provide actionable insights.
  14. Excellent communication and presentation skills, with the ability to translate technical data into actionable recommendations for non-technical stakeholders.
  15. A passion for numbers, data analysis, and e-commerce, with a curiosity to explore and understand the factors driving business performance.
  16. Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
  17. Experience with SQL, Python, or other data querying languages is a plus.

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