Telesales Associate

1 week ago


Manila, National Capital Region, Philippines Gandang Kalikasan, Inc. Full time

Human Nature (Gandang Kalikasan, Inc.), is currently the leading brand of natural cosmetics and personal/home care products in the country today. More than being known for our world-class products, we are primarily a social enterprise driven by the core philosophy of Pro-Philippines, Pro-Poor, and Pro-Environment seeking to inspire more businesses to better serve society. Our products showcase the quality and ingenuity of 100% Philippine-made products and our company operates to bring quality life to the poor.

Human Nature is looking for motivated and result driven Telesales Associates who will attend to our customer's inquiries via calls, emails and chat as you process orders in a timely manner.

Come join us and experience the satisfaction of achieving your telesales goal while we take care of you

Main Responsibilities:

Answer customer inquiries with courtesy and empathy via calls, emails and chat Upselling on every opportunity Opening of new small retail accountsManaging small retail accounts Accurate and timely order processing for Web orders and Telesales ordersQualifications:At least 1 year of experience in sales or account management. Strong communication skills in both English and TagalogExhibits empathy and care on every customer interactionStrong drive for excellence and accuracy. With sales background preferably skilled in new customer acquisition. With proven track record of achieving targets in terms of sales, attendance and other KPIsWith good interpersonal and communication skillsDynamic personality and must be able to work well with a teamWilling to work onsite in Quezon City.Permanent day shift schedule, SUNDAYS off.What Human Nature Can Offer You:5 days work scheduleShortened work hours by 7 or 7.5 hours during lean monthsCommunity Outreach ProgramsCompetitive Compensation and Benefits (Performance Incentive, 13th Month Pay, HMO & Life Insurance Coverage)*Product DiscountsWedding Gift at 20,000New Born Baby Gift at 10,000Healthy and Encouraging Work EnvironmentPastoral CareNo firing policy**Terms & Conditions apply
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