Current jobs related to Customer Care Voice Associate - Quezon City, National Capital Region - NTT DATA Services
-
Healthcare Associate
2 weeks ago
Quezon City, National Capital Region, Philippines Geco Asia Pte. Ltd. Full timeJob SummaryWe are seeking a skilled Healthcare Associate to join our team at Geco Asia Pte. Ltd. This role involves providing exceptional customer service, addressing client concerns, and collaborating with healthcare providers to ensure smooth communication and resolution of any issues related to patient care.Key ResponsibilitiesProvide customer support...
-
Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines Work Services Full timeWork Services is hiring for a Customer Service Representative role with a focus on non-voice interactions. The ideal candidate will have excellent English communication skills and at least 3 months of customer-facing experience. Alternatively, candidates with 9 months or more of BPO experience are also eligible. The role offers a competitive package,...
-
Staff Nurse Non-Voice 30K Position
2 weeks ago
Quezon City, National Capital Region, Philippines MetaHealth Full timeJob Title: Staff Nurse Non-Voice 30KMetaHealth is seeking a highly skilled and dedicated Staff Nurse Non-Voice 30K to join our team.Key Responsibilities:Provide high-quality patient care in a dynamic and fast-paced environment.Collaborate with healthcare professionals to ensure seamless patient care.Participate in ongoing education and training to stay...
-
Dental Care Specialist
3 weeks ago
Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Associate DentistAt TASQ Staffing Solutions, we are seeking a highly skilled and experienced Associate Dentist to join our team. The ideal candidate will have a strong background in dentistry, excellent communication skills, and a passion for delivering exceptional patient care.Responsibilities:Deliver high-quality dental care services to...
-
Customer Service Ambassador
22 hours ago
Quezon City, National Capital Region, Philippines VCC Link Inc. Full timeWe are seeking a skilled Customer Service Representative to join our team at VCC Link Inc. The ideal candidate will have a minimum of 1-2 years of international voice experience in various account types, including insurance, financial, telco, and retail. A college undergraduate or associate degree, or a vocational degree with any course, is required. The...
-
Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Metacom. As a key member of our customer support team, you will be responsible for delivering exceptional customer service via voice channels.Key ResponsibilitiesProvide top-notch customer service via voice channels, ensuring that customer inquiries and issues...
-
Customer Support Associate
4 days ago
Makati City, National Capital Region, Philippines GDV Stackph Full timeJob Description for E-commerce Account RepresentativeWe are seeking highly motivated individuals to join our team as E-commerce Account Representatives. In this role, you will be working on a blended 90% non-voice and 10% voice-based virtual process.As an E-commerce Account Representative, you will be responsible for providing exceptional customer service to...
-
Customer Care Associate
3 weeks ago
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeJoin Aspire Global Solutions as a Customer Service RepresentativeAre you enthusiastic about delivering outstanding customer service? We are seeking dynamic individuals to become part of our team.Position: Customer Service RepresentativeQualifications:- High School Graduate (Old curriculum) / ALS Graduate- Experience: Minimum of 1 MonthEssential Skills:-...
-
Customer Service Representative
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeJob SummaryAs a Customer Service Representative - Non-Voice Account at Neksjob, you will be responsible for managing customer inquiries and requests in a timely and efficient manner. Your primary goal will be to deliver exceptional service and ensure customer satisfaction.Key Responsibilities Manage customer inquiries and requests via email, chat, or other...
-
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service Representative for Premium Telco VoiceWe're seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative for Premium Telco Voice. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences over the phone.Key Responsibilities:Provide...
-
Customer Service Representative
2 days ago
Makati City, National Capital Region, Philippines Work Services Full timeJob Title: Customer Service Representative - Non VoiceJob Summary:We are hiring for a Customer Service Representative - Non Voice role at our Makati site. This is a blended channel position, requiring excellent communication skills and a strong ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to clients...
-
Healthcare Associate
3 weeks ago
Quezon City, National Capital Region, Philippines Geco Asia Pte. Ltd. Full timeJob Title: Healthcare AssociateAt Geco Asia Pte. Ltd., we are seeking a highly skilled and dedicated Healthcare Associate to join our team. As a key member of our healthcare support team, you will play a vital role in ensuring the delivery of exceptional patient care and support services.Responsibilities:Customer Support: Provide top-notch customer service...
-
Customer Service Representative
3 weeks ago
Makati City, National Capital Region, Philippines Work Services Full timeJob Title: Non Voice Account RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Work Services. This is a Non Voice role that offers a unique opportunity to work in a dynamic and fast-paced environment.About the Role:Provide exceptional customer service to clients via chat and email.Work in a blended environment,...
-
Customer Service Associate
2 days ago
Quezon City, National Capital Region, Philippines Neksjob Full timeResponsibilities:As a Customer Service Support at Neksjob, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, and troubleshooting problems. You will also provide information and handle complaints regarding our organization's products or services. Qualifications:• 2nd year College Completed• At...
-
Customer Service Representative
3 weeks ago
Makati City, National Capital Region, Philippines GDV-STACKph Full timeLooking for a Non-Voice account? We got you We are hiring for CSR (90% Non-Voice+10% Voice) **Site:** G5 Makati **Perks:** • Earn up to 23,000 for the package (not included the night diff., OT, etc.) • HMO and Monthly Incentives • Mandatory Government Benefits **Qualifications:** • Associate or College Graduate • With at least 3 months of...
-
Customer Service Representative
2 days ago
Makati City, National Capital Region, Philippines Work Services Full timeJob Title: CSR- Non VoiceWork Services is hiring for a CSR (90% Non-Voice, 10% Voice) position. This role requires excellent communication skills and a customer-centric approach.Key Responsibilities:• Answer customer inquiries and provide solutions to their concerns.• Handle customer interactions via phone, email, or chat.• Maintain accurate records of...
-
Logistics Associate
22 hours ago
Quezon City, National Capital Region, Philippines AUTOLUBE CORPORATION Full timeAbout the Role:We are seeking a skilled Logistics Associate to join our team at AUTOLUBE CORPORATION. As a key member of our delivery operations, you will play a vital role in ensuring the safe and timely transportation of goods to our clients.Key Responsibilities:- Load and unload items from vehicles with precision and care.- Transport goods to clients...
-
Customer Service Associate
3 weeks ago
Quezon City, National Capital Region, Philippines Likha Careers Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team. As a key member of our customer experience team, you will be responsible for delivering exceptional service to our clients, resolving customer concerns, and ensuring accurate documentation.Key ResponsibilitiesAssist customers with issues and...
-
Quezon City, National Capital Region, Philippines Aspire Global Solutions Full timeCustomer Service Representative OpportunityWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative for Premium Telco Voice.Key Responsibilities:Provide exceptional customer service over the phoneAssist customers with inquiries, troubleshooting, and issue resolutionMaintain accurate records of customer...
-
Care Team Lead
5 days ago
Quezon City, National Capital Region, Philippines Starpaper Full timeJob Summary:We are seeking a skilled and compassionate Care Team Lead to join our growing team at Starpaper. As a Health and Wellness Professional, you will play a critical role in providing high-quality care to our customers.About the Role:Provide exceptional customer service by understanding customer needs and responding to queries in a timely and...
Customer Care Voice Associate
2 months ago
Req ID:
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Customer Care Voice Associate to join our team in Quezon City, National Capital Region (PH-00), Philippines (PH).
Position's General Duties and Tasks
In these roles you will be responsible for:
- Answering members inbound calls regarding verification of health insurance benefits, eligibility and claim status.
- Supporting less experienced team members and handling escalated issues.
- Interacting with clients and internal departments to solve issues.
- Organizing and completing tasks according to assigned priorities.
- Strong focus on quality including attention to detail, accuracy, and accountability.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Requirements for this role include:
- High school Diploma or equivalent.
- Undergraduate degree or some college coursework preferred.
- 1+ years of experience using a computer with Windows PC applications.
- Strong analytical / problem solving skills.
- Required schedule availability for this position is Monday-Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend's basis business requirement.
- Amenable to work onsite (Eastwood, Quezon City)
- Willing to work on a fixed-term employment
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
