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Jr. Technical Support Staff
3 months ago
Duties & Responsibilities
Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all computers. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations of new software and hardware. Providing support to users and being the first point of contact for error reporting. Establishing good relationships with all departments and colleagues. Conducting daily backup operations. Managing technical documentation. Manage assembling and configuration of network components and related services. Train employees in using software and hardware. Qualification Bachelor's degree (or equivalent) in information technology One (1) year of experience in IT preferably as a Computer Technician or Technical Support Knowledgeable in computer operating systems and MS Office Knowledgeable in computer systems, including networks, servers, and system maintenance. Knowledgeable in computer equipment, including laptops, servers, printers, switches and routers Amendable to work in Makati CityAmendable to work Monday - Saturday (Half day) schedule