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System and Methods Associate

1 month ago


Manila, National Capital Region, Philippines South Asialink Finance Corporation Full time

Join the Digital and Process Innovation Department as a System and Methods Associate. Develop and improve organizational systems and methods, create comprehensive documentation, and provide implementation support.

Responsibilities:

  • System and Methods Development and Improvement:
    • Collaborate with departments to identify and document process requirements and improvements.
    • Develop and maintain comprehensive Standard Operating Procedures (SOPs) and process maps.
    • Ensure alignment of system enhancements with company goals and objectives.
  • Process Documentation:
    • Develop user-friendly manuals and guides for end-users.
    • Create detailed policies and procedures to ensure consistency and compliance across the organization.
  • Implementation Support:
    • Provide hands-on support during the implementation phase of new systems and processes.
    • Conduct training sessions and workshops to ensure smooth adoption of new methodologies.
  • Quality Assurance and Compliance:
    • Ensure all documentation meets regulatory and quality standards.
    • Regularly review and update documentation to reflect changes in processes and regulations.
  • Cross-Departmental Collaboration:
    • Work closely with IT, Operations, and other departments to align system improvements with broader organizational goals.
    • Act as a liaison between technical and non-technical teams to ensure effective communication and implementation.

Qualifications:

  • Bachelor's degree in business administration, industrial engineering, or a related field.
  • Proven experience or knowledge and skills in process documentation and systems development.
  • Strong analytical skills and attention to detail.
  • Excellent communication and collaboration skills.
  • Proficiency in using process mapping and documentation tools.