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SRE (Site Reliability Engineering) Lead

3 months ago

Manila, National Capital Region, Philippines Mosed Corporation Full time

Mosed Corporation is looking for a SRE (Site Reliability Engineering) Lead who will play a crucial role in leading and managing SRE Engineers for its client, MyAssets, ensuring the reliability of the software products through effective automation, monitoring and alerting.

Core Responsibilities

Lead and manage the SRE team. Manage platform performance & reliability incidents and service tickets, including on-call support and incident responseSupervise the implementation of non-functional requirements, mainly focusing on performance engineering and observability of the software and platform through logs, traces and metricsImplement logging and monitoring technologies to capture, monitor and continuously adhere to agreed upon service level objectives Own various stages of the software development lifecycle, focusing on change management and production deployment.Monitor and report on Service Level Objectives.Conduct usage monitoring, reporting, and capacity planning.Troubleshoot and resolve software and platform issues, ensuring the availability and stability of our products.Implement corrective actions and collaborate with engineering teams for preventative measures.Conduct root-cause analysis of incidents and implement bug fixes and preventive actions.Manage tasks related to non-compliance of non-functional requirements (NFRs) and optimize platform reliability and performance.Participate in continuous improvement initiatives to enhance system reliability and performance.Collaborate with customer service teams to improve the incident reporting and response process.Contribute to the development of documentation and procedures to maintain knowledge and consistency within the team.Collaborate with the Solution Software and DevSecops architects to maintain and optimize testing processes and procedures.Skills and Requirements2+ years of experience in leading DevOps or SRE.3+ years of experience as DevOps or SRE or Application Support Engineer.3+ years of software development experience is mandatoryExperience with cloud platforms such as AWS or GCP.Experience with NodeJS infrastructure and scripting. Understanding of networking concepts, including IP addressing, routing, and firewalls.Experience with monitoring tools such as Prometheus, Grafana, or Nagios.Experience with logging tools such as ELK Stack (Elasticsearch, Logstash, Kibana), Splunk, Google cloud logging and monitoringSome Familiarity with Google FirebaseExperience with Terraform IaCExperience implementing GitHub Action workflowsExperience configure monitoring and alerting based on metrics and logsAbility to work under pressure with occasional need for On Call supportStrong analytical and problem-solving skills to identify and resolve software defects effectively.Excellent communication and documentation skills to clearly convey reports to stakeholders.*hybrid work setup, 2 days/wk onsite