Customer Care Voice Associate

3 weeks ago


Queon City, Philippines NTT DATA Services Full time

Join NTT Data to help our clients stay ahead of the competition. We seek a Customer Care Voice Associate to work in Quezon City. Key responsibilities include answering health insurance benefit and claim status calls, supporting team members, and interacting with clients and internal departments to solve issues. Requirements include a high school diploma, 1+ year of customer service experience, and knowledge of healthcare insurance policy concepts. Availability to work Monday-Friday (08:00am to 08:00pm EST) and Saturday (08:00am to 12:00pm EST) is also required. The shift timings can be changed as per client requirements. We offer a bright future for our employees and help them grow professionally and personally. We are looking for the best people to join our team and ensure our company's growth and market presence. The client we are working with is a leading health plan in the US, providing services in Rhode Island. We have implemented processes and technologies to help our clients transform their operations and improve member satisfaction.



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