Field Service Engineer
4 weeks ago
Job Summary: Technical Service Specialist provides on-site and phone technical problem resolution for Abbott Diagnostics customers.
This role involves developing customer relationships, building customer loyalty, and partnering with the sales team to maximize service upgrade opportunities.
Responsibilities:
- Resolve complex technical customer issues
- Prioritize and coordinate field repairs in a timely manner
- Integrate with cross-functional teams to achieve business and customer goals
- Balance technical skills with customer interfacing skills
Qualifications:
- Bachelor's degree in engineering, life sciences, or related technical discipline
- Minimum 2 years' experience with troubleshooting and instrument repair and maintenance
Benefits:
- HMO
- Life Insurance
- 10 VL & 10 SL (per annum)
- Government Mandated Benefits
About the Role: This position is a key role in the service organization, working closely with cross-functional teams to provide excellent customer service and drive business growth.
About Abbott: We are a global healthcare company that is committed to improving the lives of people around the world through innovative medical solutions.
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