Collection Assistant

4 weeks ago


Manila, National Capital Region, Philippines Malayan Savings Bank Full time

Job Description:

Perform collection efforts through outbound calls for past due consumer loan accounts and record collection efforts made for each account Achieve collection effectiveness and efficiency by meeting the productivity benchmarks set by the Department such as but not limited to the following: Number of PTP's, Kept PTP's & Ratio, OB cured Endorse accounts for skip tracing or when necessary for repossession or Voluntary Surrender of unit/s Endorse or process request of clients within the turnaround time such as but not limited to reversals, pay off SOA, history of payment, check deferment, change in due date, account reconciliation and redeposit of check/s. Ensure that work ethics and customer handling are within the standards set by the Bank and BSP Perform other related duties that may be assigned by the Management from time to time Knowledge: Good oral & written skills, Computer literate, Good Analytical skills, Knowledge on Consumer Loan and Microfinance Products

Skills: Knowledgeable in Microsoft Office or equivalent

Educational Background: Graduate of any 4-year course

Professional Experience: Preferably with collection related work experience


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