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BPO Site Compliance Officer

3 months ago

Taguig, National Capital Region, Philippines CimpressVista Full time

Job Title:
Site Compliance Officer (Senior Supervisor Level)

Operating Unit:
Vistaprint

Location:
Manila

Job Category:
Facilities & Administration

Brand:
Vista

Who We Are:
Our Global Customer Value (CARE) is responsible for delivering personalized expertise with our marketing, design, and digital services. We're obsessed with enabling small and medium businesses to create extraordinary experiences while maximizing the potential of their brand. We are there for our customer's marketing needs throughout their business journey.

As our Compliance Officer, you are responsible for ensuring that

appropriate risk & audit activities, behaviors, processes, and controls are established across the business to mitigate risks and manage issues arising.


You shall manage and report the compliance of the company in requirements arising out of local authorities' statutory and regulatory guidelines, vendor contracts, 3rd party certifications, corporate assets monitoring, and other management-driven requirements through internal policies such as risk management, and audit framework, governance, and security.


What You Will Do:

Risk and Compliance:

  • Identifies, engages, and manages a range of diverse internal and external stakeholders as part of delivering compliance with PEZA and other regulatory agencies (e.
g. New Project application, SCO, ITH Validation, LOA application, Asset movements).

  • Keeps up to date on relevant regulation/requirements and to level with peers on relevant issues/changes on regulations impacting the IT-BPO industry that may be relevant to the company (e.
g. PEZA Changes)

  • Collaboration with local compliance matters that might arise specific to Data Privacy.
You shall also serve as the primary point of contact.

  • Manages both external and internal audits as necessary.
This will include reviewing records, reports, and any other relevant programs and activities affected by rules and regulations in place.

  • Prepares applicable HSSE, OSH PEZA, and other audit reports as necessary
  • Responsible for the daily, monthly, quarterly, and annual reportorial requirements.
  • Enforces compliance with regulatory requirements as provided by local authorities and government entities.
  • Consult with all departments to provide expertise and ensure compliance with standards, processes, and permits with regards to internal/ external requirements/regulations and information security standards (PEZA, FIRB, DOLE, OSH, DENR, IATF, LGU, BFP, Internal Audits BCP Audits, 3rd Party Certifications, etc.)
  • Outline and implement entry management guidelines with Facilities and Administration in compliance with regulatory guidelines provided by IATF or a similar governing body.
  • Create and implements policies, procedures, and systems to provide safe and secure business operation
  • Conduct regular audits to identify areas for improvement and ensure that appropriate corrective or preventive actions are taken, including follow up reviews
  • Collaborate with HSE Officer in facilitating health, safety, security, and environmental audits and actions to remedy faults and remediate them.
  • Process mapping and improvements with different functions collaborating with Facilities and highlighting gaps/ deviations and driving timely and accurate closures 100% preparedness for internal and external audits.
  • Monitor and secure mandatory compliance related training as well as FTW / E2 compliance and requirements.
  • Outline and implement entry management guidelines with Facilities and Administration in compliance with regulatory guidelines provided by IATF or a similar governing body.
  • Record and investigate Compliance related incidents to determine Root Cause Analysis, Risk Assessment and Risk Notification
Facilities and Logistics

  • Manages and reviews service contracts and accreditation to ensure facility management needs are met
  • Accrediting the right vendor and implementing policy for these vendors
  • Works with reducing costs to vendors, reviews and approves service agreements and or vendors
  • Coordinates preparation of statistics pertaining to company HSSE activity for use by company personnel and agencies outside the company
  • Closely partner with Facilities and Administration towards installations, maintenance safety, procedures, disposal of substances, assets, etc.
  • Work with Admin and Facilities group towards improvement, management, and reparation of site facilities in accordance with industry standards.
Qualifications and Skills Requirements

  • Candidate must possess at least a Bachelor's Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Environmental/Health/Safety), or equivalent.
  • Good to have Quality Management System certification
  • Relevant experience in dealing with government agencies and regulatory bodies.
  • Knowledge of relevant local laws and rules and regulations which may affect the company operations is an advantage.
  • Trustworthy, a person of integrity, and can handle sensitive data and information with confidentiality
  • Experience in compliance/risk management work is an advantage.
  • Experience working in a BPO setting is preferred
  • DOLE OSHC Accredited Safety practitioner is an advantage
  • ISO certification is an advantage
  • DOLE accredited Safety Trainings (Safety Officer 3)
  • DENR Accredited Pollution Control Officer (PCO) is an advantage
  • Flexible to work in shifting schedules, as well as holidays
  • Must be willing to report onsite – Mckinley West, Taguig

Why You'll Love Working Here:
Being at Vista means that you don't see work as just a building, a desk, or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what's next, we're always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we're capable of. Some might call that a challenge; we just call it another great day at work.

Equal Opportunity Employer:
Vista, a Cimpress company, is an Equal Employment Opportunity Employer.

All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations.

This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.