Community Engagement and Accountability Regional Senior Officer

Found in: beBee jobs PH - 2 weeks ago

Manila, National Capital Region, Philippines International Federation of Red Cross and Red Crescent Societies Full time


Job Description

Description

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Under the guidance of the CEA Regional coordinator, the CEA Senior Officer will provide guidance and technical support for the development of CEA across the region, ensuring CEA is built into National Society (NS) and IFRC ways of working, emergency operations, and long-term programmes at both country and regional level.

The position will provide strategic and technical advice and training to build the capacity of NS and the IFRC to integrate a more systematic approach to CEA throughout the programme and disaster cycle. This will include working with colleagues to integrate meaningful community participation, open and honest communication, and mechanisms to listen and act on feedback, within programmes and operations.

The CEA regional senior officer will also lead work to ensure the integration of CEA approaches into Cash and Voucher Assistance (CVA), a tool increasingly used by the IFRC in responding to emergencies. The role will provide support to all CVA interventions across the region (including the Ukraine response appeal) and works closely with other CEA colleagues at regional, cluster and country levels. The role also cooperates closely with colleagues from CVA teams, sectoral coordinators and teams e.g. shelter and health, information management and other colleagues.

He/she will work closely with the CEA team and the broader HDCC Teams to ensure that the CEA approach is mainstreaming across all programmatic areas.

Job Duties and Responsibilities:

CEA development and capacity building:

Support the roll out of a systematic and integrated approach to CEA within the IFRC and across all National Societies in the region through mainstreaming CEA in NS and IFRC plans, processes, and procedures.Work closely with National Society and IFRC sector colleagues to help them identify gaps in their approach to CEA and support them to address these by integrating and/or scaling up appropriate CEA approaches.Support the inclusion of CEA in emergency operations and plans within the cluster, including providing and organising CEA surge capacity support to NS.Support technical advice for CEA within the region, support the provision of advice, and training to NS and IFRC staff on how they can:Ensure assessments are transparent and participatory, and capture a thorough understanding of the context, peoples' needs and priorities, and most appropriate approaches for community engagement.Ensure programmes and responses are designed with the involvement and input of community members, including men, women, boys, girls, and any marginalized or at-risk groups.Integrate CEA activities and indicators in plans and budgets.Regularly share information about the programme or response with community members, using the best approaches to reach different groups.Enable active community participation in managing and guiding programmes and responses.Establish and manage community feedback mechanisms, including processes to make sure feedback is analysed, responded to, and acted on.Review, adjust, and improve programmes and operations regularly, based on community feedback and monitoring data.Ensure programme and response evaluations involve communities, including asking if they are satisfied with the programme or response, how it was delivered, and what could be improved.Support the integration of community engagement and risk communication approaches into behaviour change programmes and epidemic response, including:Capture a thorough understanding of the community context and existing knowledge, attitudes, beliefs, practices, and rumoursEstablish a community feedback mechanism able to capture and analyse community beliefs, fears, rumours, questions, and suggestions.Ensure feedback, community perceptions and insights are regularly analysed and used to inform changes and improvements to the programme/response.Share timely, accurate information about key risks or behaviours through the most trusted and preferred sources and channels of communication.Support programmes and operations to update information shared with communities regularly, based on the beliefs, fears, rumours, questions, and suggestions in communities.Work with communities to identify community-led solutions to address challenges and promote their adoption.Support the planning and delivering of CEA trainings to IFRC and NS staff and volunteers, providing people with the skills and knowledge to launch and manage CEA tools and approaches within their programmes and operations.Support the roll-out and adaptation of CEA Movement tools, methodologies, and activities, as defined in the CEA Movement guide and toolkit, to support programmes and operations.

Education:

Required:

An advanced university degree in a relevant area such as social sciences/behavioural/communication sciences or equivalent experience.

Preferred:

Basic delegate training course, IMPACT or equivalent knowledge.

Experience

Required:

Minimum 5 years of experience in a CEA related role, for example, risk communications, social mobilisation, community engagement, communication for development, accountability officer.Experience in planning and implementing targeted and appropriate behaviour change or risk communication approaches and activities.Experience implementing CEA approaches in emergency response settings including conflict-affected, migration and/or refugee contexts.Experience designing and implementing assessments, community consultations, research and/or focus groups discussions.Experience designing and delivering trainings and building staff and volunteers capacity.Experience designing and implementing assessments, community consultations, research activities.Experience in an international organization or NGO.

Preferred:

Experience in cash-based programmes including familiarity with Red Rose and IFRC data management and systems for communication with affected people.Experience in planning targeted and appropriate behaviour change approaches.Experience within the Red Cross and Red Crescent Movement.

Source: (CEA)%20Regional%20Senior%20Officer



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