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Support Technician

3 months ago

Manila, National Capital Region, Philippines Nezda Technologies, Inc. Full time

Job Responsibilities:

Setup of hardware which includes a combination of servers, PC's, Micro Controllers, Hubs and network. Calibrate and fine tune the different hardware components based on environment. Optimize the hardware and software if it's not working to the expectation. Ability to take instructions and work independently. Always be result oriented. Has ability to think through and provide simple and reliable solution.Possess capability to handle multiple high priority tasks at any given time.Provide periodic updates to the reporting manager. Qualifications:Bachelor of Engineering in Computer Science or its equivalent.2-5 years' experience in computer systems or business applications support, troubleshooting and analyzing problems2+ Years Customer Support experience is required.Strong technical experience in Server/PC assembling or setup. This includes SQL server and Windows OS.Ability to setup network.Exposure to Linux OS is desirableGood understanding of virtualization, Docker Containers and AI is importantGood troubleshooting skills in both Hardware and Software based products by going through the logs.Experience in remote support software (VNC/RDP/TeamViewer) is desirable.