Everyday Banking Customer Service Representative

3 weeks ago

Manila, National Capital Region, Philippines Wells Fargo Philippines Full time

In this role, you will:

Support customer success and seek ways to improve moderately complex inquiries or issues from customers regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communicationPerform routine tasks such as answering inquiries, resolving problems, and providing a best in class customer experience while adhering to work guidelines, policies, and regulationsRegularly receive direction from management, escalate questions and refer more difficult issues to staffPerform research to resolve moderately complex customer issues including communicating with other departments for issue resolutionInteract with experienced representatives on difficult issuesBe responsible for coaching new hires and less experienced staffRespond to inquiries and issues from customers Required Qualifications:6+ months of assessing and meeting the needs of customers or solving customer problems experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications:Completed 2nd year college 1+ years of experience in banking and financial services or equivalent is preferred but not requiredMust be amenable to work in shifting schedules, which includes graveyard, weekends and holidays.Must be open to split day-offs/ rest dayMust be amenable to work in McKinley, Taguig.Must be willing support voice function.

  • In manila

    2 weeks ago

    Manila, National Capital Region, Philippines Customer Service Representative Full time

    Customer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...

  • Sagility Bridgetowne

    2 weeks ago

    Manila, National Capital Region, Philippines Customer Service Representative Full time

    POSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Metrobank Full time

    Press Tab to Move to Skip to Content Link Customer Service Representative (Phone-based) Job Summary:A Customer Service Representative is responsible for providing quality service to Metrobank and PS Bank Credit Card holders by ensuring timely and accurate resolution of card sales, service inquiries, requests, and concerns made via call, email and other...

  • Financial Service and Banks

    2 weeks ago

    Manila, National Capital Region, Philippines NeksJob Philippines Full time

    Urgent HIRING These are transactional accounts used for everyday banking needs, such as depositing paychecks, paying bills, and making purchases with a debit card. They typically offer features like check writing, online banking, and mobile bankingMinimum Requirements?At least College Graduate of a 4 year or 2 year course without CCE Or 2nd year College...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Customer Service Representative

    1 week ago

    Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time

    Job Summary:A Customer Service Representative is responsible for providing quality service to Metrobank and PS Bank Credit Card holders by ensuring timely and accurate resolution of card sales, service inquiries, requests, and concerns made via call, email and other correspondences. Qualifications:Bachelor's degree from a college/universityAt least 1 year...

  • Customer Service Representative III

    2 weeks ago

    Manila, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Universal Customer Service Representative

    3 days ago

    Manila, National Capital Region, Philippines Security Bank Corporation Full time

    About the RoleAs a Universal Customer Service Representative, you are responsible for delivering the Bank's service proposition by providing quality customer management and service through various robust and efficient channels of the Contact Centre Inbound/Outbound Calls, Email, Chat, social media with 24x7 support. You will handle service-related queries of...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Lancesoft Full time

    Email Associate - APAC Recruitment and Delivery @ Lancesoft Philippines | Human Resources, IT Recruitment, Non-IT RecruitmentCompany: TeleperformanceNonvoice/Local AccountAccount Receivable AccountTravel Logistics AccountLogistics AccountSeniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Customer...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Lexieconsulting Full time

    Company DescriptionLexie Staffing and Business Consulting is a Recruitment Process Outsourcing (RPO) company based in Bulacan. We help connect talented individuals with new job opportunities that are perfect for them. Our mission is to bridge the gap between what you want and need, providing a better way to connect great people with great opportunities.Role...

  • Bilingual Spanish Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Bilingual Japanese Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Healthcare Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines INTELEGENCIA BPO LLC CORP. Full time

    As a Customer Service Representative your role will be to focus on providing the correct resolutions for both consumers (person who purchased goods for personal use) and customers (dealer who purchases goods to resale at their store). You will handle consumer/customer relationships and assist with their individual service needs while delivering best-in-class...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Lexieconsulting Full time

    We are looking for a Customer Service RepresentativeBulacanWith Call Center experience focus on Medical Billing CollectionWilling to work onsiteHighschool College Level Seniority levelSeniority level Entry level Employment typeEmployment type Contract Job functionContact Center - Customer Service Officer (Voice) National Capital Region, Philippines 3 linggo...

  • customer service representative

    2 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines Stackph Full time

    We are on a massive hiring for Customer Service Representative RoleBenefits and Perks:Up to 25k Salary Package-HMOLoan and Pay in advance facilityPaid Time Offer-Dayshift and Nightshift AccountQualifications:Proven experience as a customer service representative or similar customer service roleStrong communication, interpersonal and problemsolving...

  • customer service representative

    2 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

  • customer service representative

    2 weeks ago

    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...