![RTX](https://cdn.phenompeople.com/CareerConnectResources/RAYTGLOBAL/images/job_logo_config--1692628511390.png)
Customer Service Analyst
1 month ago
Date Posted:
Country:
PhilippinesLocation:
Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:
UnspecifiedJob Responsibilities:
- Managing Customer Accounts, including Top Tier accounts and smaller tiered accounts across Interiors product lines.
- Communicating with Customers and internal Suppliers professionally and promptly.
- Collaborating with various departments to support Customer requirements.
- Processing Customer quotations and purchase orders efficiently.
- Handling Customer requests for expedites and Aircraft On Ground (AOG) orders.
- Creating reports for Customers and ensuring accurate information is provided.
- Collaborating with global business departments to resolve Customer concerns.
- Handling Customer spares related returns and invoice disputes.
- Managing complaints from Customers and resolving issues promptly.
- Supporting additional material requirements and following Global Trade requirements.
- Creating credit and rebill requests for Customers.
- Participating in continuous improvement activities.
Basic Qualifications:
- Bachelor's degree or minimum 6 years of relevant work experience.
- Experience in Customer Service in aerospace or manufacturing is advantageous.
- Attention to detail, planning, organizing skills.
- Effective in written & oral communication.
- Experience in Microsoft Office; knowledge of manufacture resource planning software is a plus.
- Flexible to work in shifting schedules.
Collins Aerospace, a Raytheon Technologies company, is known for its advanced solutions in the aerospace and defense industry. The company excels in meeting customer demands and solving challenges in a rapidly evolving market.
At Collins Aerospace, the Customer & Account Management team is crucial for providing support to customers and maintaining key relationships. The team plays a vital role in ensuring customer satisfaction and driving future growth opportunities.
Collins Aerospace is dedicated to fostering diversity and inclusion to drive innovation and success. The company values a culture where employees can share their ideas to tackle industry challenges.
WE ARE REDEFINING AEROSPACE.
Please consider the following role type definitions as you apply for this position.
Onsite: Employees primarily work at the site, including production and maintenance roles.
Hybrid: Employees work both onsite and offsite regularly.
Remote: Employees work primarily offsite, with occasional site visits.
Collaboration and innovation are essential for all roles at Collins Aerospace, with access to digital tools for global teamwork.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration without regard to various factors.
Privacy Policy and Terms:
Visit the official site for Privacy Policy and Terms.
-
Analyst, Customer Service
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedCustomer Service- (Philippine Customer Service) • Monitor and enter customer orders. • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the...
-
Customer Service Analyst
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedJob Responsibilities:Responsible for managing assigned Customer Accounts; between 1-5 Top Tier accounts and up to 100 smaller tiered accounts across 3-10 Interiors product lines.Communicating clearly,...
-
Operations Analyst
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedJOB SUMMARYPerforms duties related to overall operations management analytics. Provides data aiding in strategic planning and decision making that focus on operations, repair and materials management /...
-
Leave Management Analyst
3 weeks ago
Tanauan, Calabarzon, Philippines Eaton Full timeIf you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to a Leave Management Analyst in Eaton's corporate business, based in Tanauan, Batangas. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion &...
-
Hourly Phone Screening Associate Analyst
3 weeks ago
Tanauan, Calabarzon, Philippines Eaton Corporation Full timeIf you desire to be part of something special, to be part of a winning team, to be part of a fun team – winning is fun. We are looking forward to an Hourly Phone Screening Associate Analyst in Eaton's Corporate Business, based in Tanauan, Batangas. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a...
-
Supply Chain Analyst
3 weeks ago
Tanauan, Calabarzon, Philippines TE Connectivity Corporation Full timeSelect how often (in days) to receive an alert: Supply Chain Analyst (Continuous Improvement) At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview This is a role to support and facilitate the ongoing lean continuous improvement process in...
-
HR Business Partner Senior Analyst
3 weeks ago
Tanauan, Calabarzon, Philippines Collins Aerospace Full timeHR Business Partner Senior Analyst (with engagement background)Develops, implements and manages human resource program and workforce strategies and policies to best achieve the organization's objectives.Plans for and anticipates short and long-term human resource needs, following current trends.Drive the talent management process to identity, develop and...
-
ITC Cost Analyst
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedThe Cost Analyst is responsible to roll cost standard in ITC and will be reporting to the Cost SupervisorThe following are his / her responsibilities:Responsible for timely cost roll of new and...
-
Senior FP&A Analyst
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedJob Responsibilities:Process intercompany invoices and cross charges.Manage and perform monthly analysis of P&L and balance sheet items.Cost allocation from shared services to other SBU's.Understand...
-
Facilities Admin Services Officer
7 days ago
Tanauan, Calabarzon, Philippines TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job DescriptionShuttle Service Management:Arrange and schedule shuttle for Plant's visitors, VIP, Customers, Auditors and Employee Verification and checking of shuttle provider billings. Implement and...
-
Analyst, Production Planner
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedNature of Work Work Order Generation, maintaining & updating work orders as needed based on customer change requests. Able to review shortage list Coordinating and expediting the flow of materials...
-
Senior Analyst, FP&A
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedFunction Description:Develops, directs, plans and analyzes financial standing, projects and procedures of Philippines Oxygen business. Makes company plans and recommendations based on financial...
-
Supply Chain Analyst
3 weeks ago
Tanauan, Calabarzon, Philippines TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewThis is a role to support and facilitate the ongoing lean continuous improvement process in the Global DC Planning organization. You will work closely with the business and workstreams to...
-
Supply Chain Analyst
1 month ago
Tanauan, Calabarzon, Philippines TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewThis is a role to support and facilitate the ongoing lean continuous improvement process in the Global DC Planning organization. You will work closely with the business and workstreams to...
-
strategic sourcing analyst iii
3 weeks ago
Tanauan, Calabarzon, Philippines TE Connectivity Corporation Full timeSelect how often (in days) to receive an alert: At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Manages direct material tool & spare part sourcing and procurement for the assigned TE plants in Philippines. Conducts spend/supply base...
-
Sr. Tech, Engr Services, CNC Programmer
1 month ago
Tanauan, Calabarzon, Philippines RTX Full timeDate Posted: Country:PhilippinesLocation:Lot 18 3rd Street, First Philippine Industrial Park, Tanauan City, Batangas, PhilippinesPosition Role Type:UnspecifiedResponsible for programming all Engineering design data and convert to CNC program.Conversant in reading and understanding in Engineering 3'D Model using 3D software along with master cam. Responsible...
-
Supply Chain Master Data Analyst
3 weeks ago
Tanauan, Calabarzon, Philippines TE Connectivity Corporation Full timeSelect how often (in days) to receive an alert: At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview The role helps support the defining & implementation of our mid-long-term strategy to design a robust supply chain. This is a differentiation...
-
Supply Chain Master Data Analyst
3 weeks ago
Tanauan, Calabarzon, Philippines TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewThe role helps support the defining & implementation of our mid-long-term strategy to design a robust supply chain. This is a differentiation to drive sustainable growth.This role requires...
-
Supply Chain Master Data Analyst
1 month ago
Tanauan, Calabarzon, Philippines TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewThe role helps support the defining & implementation of our mid-long-term strategy to design a robust supply chain. This is a differentiation to drive sustainable growth.This role requires...
-
Senior Team Lead
2 weeks ago
Tanauan, Calabarzon, Philippines iCXeed Full timeWe are seeking a dynamic and experienced Customer Service Team Leader to join our team and lead our customer service experts to new heights of performance and satisfaction.Key Responsibilities:Lead, manage, and motivate a team of customer service experts to achieve performance excellence.Liaise with clients to deliver business and performance goals...