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Medical Billing Specialist

2 months ago

Manila, National Capital Region, Philippines ISTA Solutions, Inc. Full time

Job Title: Medical Billing Specialist - Healthcare Claims
Work Setup: Buendia, Makati or Shaw, Mandaluyong
Work Schedule: Night Shift

Account specific roles & responsibilities:

Perform eligibility and benefits verification for treatments, hospitalizations, and procedures.Reviewing patient bills for accuracy and completeness and obtaining any missing information.Following up on unpaid claims within the standard billing cycle timeframe.Calling insurance companies regarding any discrepancy in payments if necessaryIdentifying and billing secondary or tertiary insurances. Job Description: Provides customer support through different communication channels (Phone, email, chat). Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services. Collaborate with colleagues and different departments to resolve complex issues Maintain accurate records on customer interactions, transaction, feedback, etc. Requirements6 months - 1-year BPO experience in a Healthcare accountKnowledgeable with medical claims, benefits, eligibilities, appeals.Excellent verbal and written English skillsAmenable working night shiftWilling to work onsite in Makati or Mandaluyong

Benefits

What can we offer you?

Competitive salary and benefitsHealth Insurance with free dependents*10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with usWe encourage you to follow your passions and learn new skillsOur commitment to youStrong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all inclusive environment where everyone thrives