Associate

4 weeks ago


Manila, National Capital Region, Philippines Kroll Global Solutions Inc. Full time

Product Support Specialist

If you enjoy helping people and learning about technology, we have an exceptional opportunity at Kroll Compliance for you. In this role, you will use your written and verbal communication skills to provide world class support to our customers. We offer a collaborative and rewarding team environment where you will gain visibility, make a positive impact, and build your portfolio of skills.

To support our platform, you will work closely with our Tier 2 team to ensure the successful and timely resolution of customer issues.

Day-to-day responsibilities:

  • Manage customer interactions within Web based ticketing system
  • Document initial triage and provide appropriate responses to customers
  • Answer follow up questions in a timely manner
  • Interact with internal and external audiences via phone, ticketing system and Microsoft Teams
  • Provide easy to understand responses related to complicated technical processes
  • Handle escalated or difficult issues with empathy and confidence
  • Manage multiple concurrent customer issues over the course of the workday
  • Utilize web-based administration tools to provide access and configuration changes for our customers
  • Conduct User Acceptance Testing for Product releases
  • Participate in special projects and assignments

    Essential traits:
    • High School degree or equivalent
    • 2+ years' experience in a customer support role preferably within a product and/or technical support environment
    • Excellent writing skills
    • Solid performer with a track record of success
    • Strong phone and verbal communication skills including active listening
    • Familiarity with CRM systems and practices
    • Customer focus and adaptability to different personality types
    • Ability to multi-task, set priorities and manage time effectively

      About Kroll
      Join the global leader in risk and financial advisory solutions—Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll.
      Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
      In order to be considered for a position, you must formally apply via
      #LI-GF1

  • IT Associate

    3 weeks ago


    Manila, National Capital Region, Philippines Alberto Shoes Corporation Full time

    IT AssociateJob Title: IT AssociateCompany: [Company Name]The IT Associate plays a vital role in supporting the achievement of the IT Department's goals and objectives by ensuring the smooth operation of the POS system and other network and system activities.Key Responsibilities and Accountabilities:First-Level Problem Determination and Resolution:...

  • Recruitment Associate

    4 weeks ago


    Manila, National Capital Region, Philippines AVOMIND Full time

    Business Development AssociateBusiness Development Associate Join our team as a Business Development Associate and play a key role in driving growth and expansion for our client, a venture-backed expert network based in Singapore and with offices across Indonesia, Philippines, and Malaysia. About the Company Our client connects consulting and investment...

  • Sales Associate

    4 weeks ago


    Manila, National Capital Region, Philippines Zenella Food Trading Full time

    A **Sales Associate** is responsible for providing excellent customer service, helping to drive sales, and maintaining a well-presented store environment. The role typically involves direct interaction with customers, assisting them in finding products that meet their needs, and processing transactions. Here's a typical job description for a Sales...

  • Relationship Associate

    2 months ago


    Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time

    Position Title: Relationship AssociateJob Summary: A Relationship Associate is responsible for servicing daily requirements of clients, maintaining updated information on accounts and ensuring completion of all loan-related documents to assist in client's requirements and/or credit worthiness.Role Exposure:Develop your collaboration and relationship building...


  • Manila, National Capital Region, Philippines Unioil Petroleum Philippines, Inc. Full time

    Job Requirements:Candidate must possess at least a Bachelor's/College Degree in Finance/Accountancy/Banking or equivalent.With at least 2-3 years experience in debt collection, reconciliation of accounts receivables (AR), management of AR and billing.Proven work experience as a Collection Associate, Collection Specialist, Billing Associate or a similar...

  • Inventory Associate

    3 weeks ago


    Manila, National Capital Region, Philippines ARZO SUPPLY CHAIN SOLUTIONS INC Full time

    Job Description: Inventory AssociatePosition Title: Inventory AssociateLocation: Taguig / San Pedro WarehouseDepartment: Warehouse DepartmentReports To: Warehouse Supervisor Job Summary: The Inventory Associate is responsible in managing the inventory processes. He / She will be responsible for maintaining accurate inventory records, tracking stock levels,...

  • Sales Associate

    7 days ago


    Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full time

    Job Summary: Sales Associate responsible for promoting Benjoys products, achieving sales and growth targets, and establishing customer relationships in assigned areas. Reporting to the Business Unit Manager, the Sales Associate plays a crucial role in driving sales and growth in the assigned territory. The Sales Associate is responsible for promoting...

  • Product Associate

    4 weeks ago


    Manila, National Capital Region, Philippines Assisted Living Magazine Full time

    We are seeking a highly motivated and detail-oriented Product Associate to join our team. As a Product Associate, you will play a crucial role in assisting with the development, maintenance, and update of our product website. This is an exciting opportunity for someone with a passion for product management and a desire to contribute to the success of the...

  • Associate Director

    2 weeks ago


    Manila, National Capital Region, Philippines Private Advertiser Full time

    Join Our Team Be the Next Associate Director for Academic Standards Are you passionate about education and leadership? Do you want to make a lasting impact on the academic and Christian formation of young minds? We are looking for an Associate Director for Academic Standards who will oversee the academic programs and help elevate our school to new heights....

  • Sales Associate

    3 days ago


    Manila, National Capital Region, Philippines Wellnostics Inc. Full time

    Seeking a results-driven Sales Associate to promote diagnostic services, build relationships with healthcare providers, and drive sales growth. Next Health Diagnostics is a leading provider of diagnostic services, and we are looking for a motivated and experienced Sales Associate to join our team. We are seeking a Sales Associate to promote our...

  • Customer Associate

    1 month ago


    Manila, National Capital Region, Philippines Land Bank of the Philippines - Government Full time

    Customer Associate in NCR For full job description please see PDF file on Civil Service Commission site by clicking on this job ad. To apply, please kindly follow the procedure described in the PDF file.

  • Sales Associate

    2 months ago


    Manila, National Capital Region, Philippines Sunlink Technologies Inc, Full time

    SALES ASSOCIATE Job DescriptionThe Sales Associate will assist their Team and Team Leaders on dealing with presenting the company's products and services to potential clients in the SME or Large corporates. Administrative work that may be related to their function including and not limited to customer profiling, saturation, management, client engagement,...

  • Sales Associate

    4 weeks ago


    Manila, National Capital Region, Philippines CJC Tradequest, Inc. Full time

    Company DescriptionCJC Tradequest, Inc. is a premier purveyor-distributor of an unparalleled range of premium products for parents and children in the Philippines. The company is located in San Juan del Monte, providing high-quality products to meet the diverse needs of families.Role DescriptionThis is a full-time on-site role for a Sales Associate at CJC...

  • Sales Associate

    1 week ago


    Manila, National Capital Region, Philippines CL Follosco Group Inc. Full time

    About the roleAs a Sales Associate at CL Follosco Group Inc., you will play a crucial role in driving sales growth and delivering exceptional customer service. This full-time position is based in Sucat, Parañaque City and Carmona, Cavite offering you the opportunity to be part of a dynamic and results-oriented sales team.What you'll be doingProactively...


  • Manila, National Capital Region, Philippines KOREA SME BUSINESS CENTER CORP Full time

    Freelance Sales Associate sought to generate leads and onboard companies to Lahat Jobs services. LAHAT JOBS is a new and innovative job search engine designed to help job seekers find their dream careers quickly and conveniently. Key responsibilities include identifying potential business clients, presenting and promoting services, onboarding companies,...

  • Sales Associate

    3 weeks ago


    Manila, National Capital Region, Philippines Infinity Outsourcing Services Full time

    At least college level or vocational graduate.Having experience as a Sales Associate is an advantage.Computer LiterateMust be residing near Katipunan, Quezon City or any nearby placesMust be willing to provide necessary requirements for ASAP deployment.Can start ASAPLocation: #84 Malakas St., Brgy. Pinyahan, Diliman, Quezon City

  • HR Associate

    1 month ago


    Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

    About this opportunityWe are seeking a motivated HR Associate to join our dynamic team. As an HR Associate, you will effectively implement HR processes, perform analysis, and propose enhancements to our system. You will play a vital role in HR projects and manage relationships with our local vendors. You will have the opportunity to contribute to our...

  • Warehouse Associate

    2 weeks ago


    Manila, National Capital Region, Philippines DHL Express (Philippines) Corporation Full time

    About uswarehouse associate - PickerResponsibilitiescan withstand lifting of heavy products.Can work during critical working days.Flexible shifting schedulegood attendance and moral character.Requirementsatleast a high school graduate.with or without experience (coachable/trainable)

  • Procurement Associate

    1 month ago


    Manila, National Capital Region, Philippines BUILDNET CONSTRUCTION, INC. Full time

    QualificationsA bachelor's degree in business administration, supply chain management or a similar field preferred.Proven work experience as a Procurement Associate or similar role.Good working knowledge of purchasing strategies.Excellent communication, interpersonal and negotiation skills.Strong analytical thinking and problem-solving skillsProficiency in...


  • Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time

    JOB SUMMARYThey will assist Compliance Officers with management and execution of key compliance oversight activities. The Compliance Associate will be responsible for participation in compliance auditing & monitoring activities.JOB DESCRIPTIONObtain compliance training reports for each hospital/TPR markets and provide to hospital compliance officersTrack and...