analyst, data reporting

4 weeks ago


Cebu City, Central Visayas, Philippines Qualfon Full time
Job Summary

Responsibilities

  • Generate reports by collecting data and presenting it effectively
  • Monitor key performance metrics using reporting tools for backend errors
  • Research customer issues, analyze findings and deliver insightful results
  • Communicate research findings clearly to various stakeholders
  • Offer support during production releases and willingness to work outside regular hours
  • Document job-related issues and findings comprehensively
  • Train and mentor junior team members to ensure work quality
  • Utilize collaboration tools for efficient task management
Area of expertise (Skills)

Qualifications:

  • High School diploma or Equivalent
  • Bachelor's Degree in Math/Technology/Engineering/Science or related field preferred
  • 6+ months experience in a research-oriented role
  • Knowledge of database backend research/analytics beneficial
  • Proficiency in Oracle SQL
  • Skilled in Microsoft Office applications
  • Experience with Unix is advantageous
  • Proficient in English and Spanish (Verbal & Written)
  • Strong time management and multitasking abilities
  • Familiarity with Tracfone's products and brands
  • Experience with collaboration tools like Jira is a plus
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