Commercial Data Analyst

5 days ago


San Fernando, Central Luzon, Philippines Engie Impact Philippines Inc. Full time

Commercial Data Analyst role requires expertise in Salesforce data management, reporting, and CRM system administration.

This is a nightshift & hybrid role based in Mabalacat, Pampanga. The first 3 months will be spent on-site, transitioning to a 2-day remote + 3-day in-office set-up.

The Commercial Data Analyst will support Marketing Operations with day-to-day tasks involving leads, Salesforce data management, and reporting. The role will primarily focus on conducting audits within Salesforce, serving as a liaison for Client Development technology, and helping with data cleanliness related to our target market. They will also assist with daily lead verification, allocation, and target list creation, as well as collaborating with bigger data projects and analysis of opportunity, lead, contact, and other CRM data quality.

**Key Responsibilities:**

  • SQM Audit governance within Salesforce
  • CD related opportunity audit
  • TAM (Total Addressable Market) Maintenance
  • Cleaning historic data
  • Contact appending / enrichment
  • Sector alignment and re-assignments
  • Client Development partner for monthly/quarterly reporting, auditing of CD data entry, data appending, dashboard/report upkeep, task re-assignation
  • CD Techstack POC – Apollo, Zoominfo, logging Salesforce requests on behalf of the team
  • Contact Us form routing for inbound leads
  • Reviewing inbound requests from internal stakeholders for target lists for use within marketing campaigns, and providing feedback
  • Support data compiling for use in presentations, quarterly reports, and specific project delivery needs
  • Assisting with driving data hygiene by encouraging proper data inputs into CRM (Salesforce)
  • Pulling data from Zoominfo or other firmographic data platforms to append contact information within the CRM
  • Assisting with data compilation for Salesforce-related projects: reporting, cleaning, account creation, and contact/lead updates

**Requirements:**

  • Bachelor's Degree in Marketing, Business, IT, or other similar courses, or equivalent experience
  • Experience with Salesforce CRM reporting, administration, and dashboard building is required
  • At least 2 years of relevant professional experience in a corporate environment, shared services, or other similar models

**Skills/Abilities:**

  • Experience managing tickets through inbound portal ticketing system
  • Ability to communicate complex data points into simplified terms and share with stakeholders
  • Navigating CRM system administration, such as Salesforce and being able to build dashboards/reports


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