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Order Processor

3 months ago

San Fernando, Central Luzon, Philippines Clark Outsourcing Full time

Position: Order Processor / Artworker

Reports To: Partner, Partner Advisor

Primary Relationships: Partner Team

Date: July 2024

Schedule: 6:30 AM - 3:30 PM PHT


Responsibilities:

Process incoming orders accurately and efficiently using order management systems
Pick items from inventory according to order specifications
Pack items securely and appropriately for safe transit to shipping carriers
Verify accuracy of orders prior to shipment to minimize errors and returns
Coordinate with shipping carriers to ensure timely delivery of orders
Assist in artwork-related tasks such as editing, formatting, and preparing digital files for printing
Collaborate with the design team to ensure artwork meets brand standards and customer expectations
Maintain organized work area and inventory storage to facilitate smooth order processing
Communicate effectively with team members to address any order or artwork-related issues promptly
Adhere to company policies and procedures regarding order processing, artwork creation, and quality control

Qualifications:

Excellent English Communication Skills
Strong computer skills
College graduate IT or business related field
Call center or customer service experience is an advantage.
Experience with graphic design (Adobe Suite or Corel Draw is an advantage.)
Ability to prioritize critical tasks and work well in a deadline driven environment
Data encoding or data entry experience preferred
Computer skills and knowledge of relevant software packages
The ability to work independently and as a part the team
Accuracy and good attention to detail
The ability to do repetitive tasks for long periods of time
The ability to work under pressure and to tight deadlines