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Customer Service Representative
3 months ago
A Customer Service Representative or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Responsibilities
Managing incoming calls, emails and chats
Building good relationships with customers.
Resolving complaints and following up on resolutions.
Identifying customers' needs.
Following procedures and policies.
Requirements
High school graduate
With at least 2 years experience in customer service preferably with experience handling Australian's bookings and customer inquiries.
Strong telephone etiquette.
Excellent communication skills.
Ability to multi-task, prioritize, and manage time effectively
Location: Onsite in Antipolo City
Benefits & Others
Leave credits upon regularization, 13th month pay, all government mandated benefits (SSS, Pag-ibig & Philhealth), smart casual, work life balance, 5 working days/week (Monday – Friday 6am-3pm or 7am-4pm)
