Call Center Agents

4 weeks ago

Philippines Torch Solutions (Talent Outsourcing Channel Solutions) Full time
Talent Outsourcing Channel Solutions is a prominent outsourcing company that specializes in providing exceptional customer service solutions. We are currently hiring Call Center Agents for Temporarily Work-At-Home positions. As a Call Center Agent, you will be responsible for delivering outstanding customer support and maintaining high customer satisfaction.
ResponsibilitiesHandle inbound customer calls and inquiriesAssist customers in resolving product or service-related issuesProvide accurate and timely information to customersDocument customer interactions and update customer recordsDeliver excellent customer service in a professional and friendly mannerFollow established guidelines and procedures for customer interactionsRequirements

  • At least 2nd year College Undergrad (completed with no back subjects)OR SHS Grad (new curr)/Graduate of any 2 year course
  • At least 1year international BPO experience
  • Must have good English communication skills
  • Must be Willing to work on holidays
  • Willing to work on shifting schedule and extended working hours
  • Can start immediatelyBenefits
  • Salary plus high Incentives
  • Paid training
  • HMO benefits
  • Government mandated benefits
  • Paid leaves and many more

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