Customer Care Analyst

Employees in this level provide detailed and comprehensive support/expertise to a specific area of the business by taking on responsibility for tasks of an organizational, process or operational nature. Providing accurate and up-to-date information and resolution to existing / potential clients on a variety of channels, primarily in a written format (Chat)....

The Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...

Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly. About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer...

Tribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly.About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer onboarding,...

Roles and responsibilitiesAs a Business Process Analyst (also known as Customer Journey Expert) you are part of the Product Group – within the NL Services Tribe (Customer Due Diligence). The product team consists of 3 multidisciplinary squads of 6 to 15 people, both Business Process Analysts and IT engineers. Within the area you are responsible for...

As a Customer Journey Expert (CJE) in the Lending Tribe, you will contribute to the overall strategy by ensuring that data is readily available in real-time for clients, colleagues and regulators. You will drive and potentially lead projects using your experience as a business/data analyst. You will work closely with diverse personalities across the hubs and...

JOB PURPOSEFor the Company to offer superior customer experience in each stage of the Customer Journey, the person is tasked to gather, analyze and synthesize data to look for opportunities to constantly improve based on customer insights. Proposes and identifies customer-focused value creation strategies for the Company and actively disseminates findings...

ING is looking to recruit a Business Analyst for Data & Analytics PurposeDo you want to play an essential role in ensuring the good reputation of ING, and be in the first line of defense against money laundering and terrorist financing? Currently we are looking for a Business Analyst within the Data & Analytics Department in ING Hubs Philippines.You will be...

About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer onboarding, periodic and event driven reviews, name screening, pre-transaction screening, post-transaction monitoring, and ultimately the offboarding of customers.By...

KYC Analyst Must have:Minimum 1 year of work experience related to KYC / AML Customer Due DiligenceExpert skills in conducting effective due diligence investigations, including data analysis, research and documentationDeveloped understanding of the global financial system and banking as well as the regulatory environment and the impacts of...

Designs and tracks customer journeys and creates and delivers relevant products and pricing, marketing and/or channel strategies, taking decisions based on customer data, being responsible for business outcomes, and coordinates with relevant internal and/or external stakeholders, in order to design new and continuously improve existing customer experiences....

Where you fit Expect lots of support and encouragement while you're here. You'll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You'll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction....

Role OverviewAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.As a Support Analyst, you will be part of the Customer Operations team responsible for the implementation, on-going support, and...

What are we looking for?We are looking for a Business Analyst, who likes to work in an agile squad delivering value to the Non-Financial Risk (NFR) community.The Business Analyst functionYou identify, analyze and specify business requirements with regard to non-financial risk and translate them into user stories or functional specification/designs. This...

Executive search firm Monroe Consulting Group is recruiting on behalf of a global leader in the construction industry. Our reputable client is currently searching for an Inventory and Pricing Analyst who is amenable to work in a day shift, onsite work arrangement. The office is located in Makati City.Key responsibilities include: Help the organization's...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...

Who we are:ING Bank NV is a global bank with a strong European base. Our more than 60,000 employees serve around 37 million customers, corporate clients and financial institutions in over 40 countries. Our purpose is to empower people to stay a step ahead in life and in business. We have junior credit analyst (with 0-2 years' experience) positions that offer...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewResponsible for proper execution and managing stock replenishments from multiple TE Plants to Distribution Centres and maintaining adequate inventory levels. He or she is also responsible for...

The Supply Chain Analyst role is expanded to Philippines. The right candidate will be responsible for Logistics Control Tower and Analytics to manage exceptions effectively to achieve operational excellence and further improve logistics performance, reduce logistics cost. Responsibilities: Logistics Control TowerSupport Logistics Control Tower portal...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the...