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Appointment Officer

3 months ago

Calamba, Calabarzon, Philippines AIA (Web) Full time

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:Provides assistance to all members who need information regarding any clinic services.DUTIES & RESPONSIBILITIES:
Answers all inquiries regarding other FSCs contact numbers, address, clinic schedule.

Answer all inquiries regarding clinic services, schedule of doctors, and schedule available ancillary procedures.

Answer all inquiries regarding RxEr, Medicard Health Plus Card and other on-going promotions.

Answer all inquiries regarding membership, coverage/benefits and exclusions.

Keep record of all calls received and made during clinic hours.

Receives calls and transfers to sections where appropriate.

QUALIFICATIONS AND GUIDELINES
Education : Graduate of any 4-year course

Experience : 1-2 years' experience preferably in an HMO or industrial setting, computer literate with typing skills, good communication skills and with pleasing personality.

Other Skills : Above average written and verbal communications skills.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.