IT Supervisor

2 weeks ago


Manila, National Capital Region, Philippines H.I.S GLOBAL BUSINESS, INC. Full time

Summary: Experienced IT professional sought to lead team in network administration, security, and infrastructure management, with a focus on improving network performance and team efficiency.

Requirements:

  • Candidates must possess a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.
  • Preferably 3-5 years experience in IT, System Administration, Network Operation and Administration, Web services, Database servers, or similar.
  • At least one year experience in supervising a team of at least 3 people.
  • Cisco CCNA/CCNP Certification or similar is a plus but not required.
  • Understands and can work with Windows, Active Directory, and Linux servers.
  • Preferably with Google Cloud Platform or AWS experience.
  • Candidate must have good character, open-minded, and have good problem-solving skills.
  • Must be a team player, flexible, and proactive.

Job Description:

  • Establishes VPN, LAN, WAN and DMZ specifications by conferring with users; analyzing workflow, access, information, and security requirements; defining network administration policies and procedures, including interface configuration and routing protocols.
  • Continually improves the networks by monitoring and evaluating network performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment.
  • Secures the networks by developing and implementing network access, monitoring, control, and evaluation systems; maintaining documentation; defining and enforcing security policies and procedures.
  • Administers, maintains and updates physical servers, virtual servers, NAS, desktop computers, laptops, printers, routers, switches, access points, firewalls, phones, personal digital assistants, and smartphones.
  • Manages software applications and software license deployment; keeps up to date with software and OS security patches.
  • Manages the activities, allocation, and assignment of the IT Team that align with the company and client's requirements.
  • Monitors and maintains the quality and efficiency of the IT Team.
  • Assists the IT Manager to prepare and implement action plans to improve IT Team performance, quality, and efficiency.
  • Mentors the network administration staff and provides training and professional development opportunities for the IT Team.
  • Trains newly hired IT staff in the team's tasks and responsibilities.
  • Serves as a bridge between teams, clients and upper management.
  • Prepares and presents regular, clear and concise reports regarding the status of various projects undertaken.
  • Prepares and presents clear and concise reports regarding IT related issues that affected operations.
  • Prepares documents and reports for clients, upper management, and third-party vendors.
  • Other tasks that the management may require according to client requirements from time to time.

Benefits:

  • Yearly Performance Appraisal
  • Skill Set Appraisal
  • HMO & Group Life Insurance
  • Government-mandated (SSS, PHIC, and HDMF)