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LMS Administrator

3 months ago

Manila, National Capital Region, Philippines OfficePartners, 360 Inc. Full time

Responsibilities

Upload and organize learning content, courses, assessments, and resources onto the LMS platformEnsure all course materials are accurate, properly labeled, and accessible to the intended audienceCollaborate with content creators and subject matter experts to maintain up-to-date and relevant learning materialsFacilitate user enrollments in courses, workshops, and training programs based on organizational guidelines and learner preferencesAssist with user registration processes, password resets, and other user account-related tasksProvide first-level technical support to users, addressing inquiries and troubleshooting issues related to the LMSGenerate regular reports on LMS usage, course enrollments, completion rates, and other relevant metricsConduct periodic audits of the LMS content to ensure consistency, accuracy, and adherence to instructional standardsGather user feedback and suggestions for LMS improvements, advocating for user needs and a seamless learning experienceImplement best practices for user navigation and engagement within the LMS platformWork with the project team to plan and execute the migration process, including data transfer, content mapping, and testingSupport the communication and training efforts to onboard users to the new LMS, ensuring a smooth transition Requirements Bachelor's degree in a relevant field or equivalent work experience.Proven experience (e.g., 2-4 years) in LMS administration or a similar administrative roleFamiliarity with Learning Management Systems, preferably experience with DoceboStrong organizational skills and attention to detail to manage content and user data effectivelyTechnical aptitude and ability to troubleshoot basic LMS issuesExcellent communication and interpersonal skills to provide user support and collaborate with cross-functional teamsProficient in data analysis and report generation using LMS analytics toolsKnowledge of e-learning principles and instructional design concepts is a plus