Quality Analist

3 days ago

Manila, National Capital Region, Philippines Cosmetigroup Intl. Corp. Full time

The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation ( Marketing) team.

Qualifications:

Entry-Level: minimum of 1-2 years professional experience (BPO, Corporate, LeadGen, Agency)Excellent verbal and written communication skillsBusiness analysis and requirements gathering abilitiesFamiliarity with Meta Advertising & AnalyticsProficient into Excel Vlookup, Pivot & CRM

Highlights of the role:

Recommend and ensure that quality assurance standards and processes are implemented and achieved.Working on KPI, Statistic, Lead Generation analytics, campaign testing for both manual and automated testingCollaborate: Collaborate with sales/call center/marketing teams to reproduce, analyze, and debut issues.Demonstrate ownership and accountability through self-directed task management.Review functional/operational requirements for lead generation, sales and advertising campaignsAutomation Testing: Determine which test campaigns and calls under what statistics will improve effectiveness and efficiency for lead generation and sales analytics.QA of Calls & Chats LeadGen of Call Center Department

  • Quality Analist

    2 days ago

    Metro Manila, Philippines Cosmetigroup Intl. Corp. Full time

    The Salesforce Quality Assurance Analyst will work closely with the Call Center Department & Lead Generation ( Marketing) team.Qualifications:Entry-Level: minimum of 1-2 years professional experience (BPO, Corporate, LeadGen, Agency)Excellent verbal and written communication skillsBusiness analysis and requirements gathering abilitiesFamiliarity with Meta...