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Pega Support Engineer
2 weeks ago
Qualifications
- 3 or more years of customer service/support preferably in a technical support role (knowledge of computer operating systems, hardware and software)
o excellent verbal communication skills.
- Experience working with a ticketing system (Oracle Service Cloud – OscV preferred)
- Ability to work with service level agreements and escalation policies
- Verbal and written communication skills
- 1 or more years of Pega experience is highly desired
- Bachelor's degree in computer science or software engineering.
- Working experience is a must as a Pega developer.
- Knowledge of Java, JSP, J2EE, XML, and EJB.
- Knowledge of Scrum and Agile methodologies.
- Pega certification would be nice (SA, SSA)
- LSA – Lead System Architect
- SSA – Senior System Architect
- SA – System Architect
- Bachelor's degree in computer science or software engineering.
- Working experience is a must as a Pega developer.
- Advanced understanding of Pega PRPC 5. ...
- Knowledge of Java, JSP, J2EE, XML, and EJB.
- Knowledge of Scrum and Agile methodologies.
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