Pega Support Engineer

2 weeks ago


Manila, National Capital Region, Philippines Gratitude Philippines Full time
We are hiring a Tier 1 support engineer to join our Managed Services team. In this role you will be supporting_ daily with a variety of Pega support issues. You will be responsible for password resets, troubleshooting, and MACD (move, add, change, delete). You will triage the situation and escalate issues to the development team for fixing. You will work closely with the Client and end users so you must enjoy working with others. You are thoughtful, listen and have strong attention to detail.

Qualifications

  • 3 or more years of customer service/support preferably in a technical support role (knowledge of computer operating systems, hardware and software)
o analytical thinking skills.
o excellent verbal communication skills.

  • Experience working with a ticketing system (Oracle Service Cloud – OscV preferred)
  • Ability to work with service level agreements and escalation policies
  • Verbal and written communication skills
  • 1 or more years of Pega experience is highly desired
  • Bachelor's degree in computer science or software engineering.
  • Working experience is a must as a Pega developer.
  • Knowledge of Java, JSP, J2EE, XML, and EJB.
  • Knowledge of Scrum and Agile methodologies.
  • Pega certification would be nice (SA, SSA)
  • LSA – Lead System Architect
  • SSA – Senior System Architect
  • SA – System Architect
  • Bachelor's degree in computer science or software engineering.
  • Working experience is a must as a Pega developer.
  • Advanced understanding of Pega PRPC 5. ...
  • Knowledge of Java, JSP, J2EE, XML, and EJB.
  • Knowledge of Scrum and Agile methodologies.

  • Pega Senior Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines ING Group Full time

    Senior Pega Developer (Engineer III)As a Senior Pega Developer joining our dynamic team, you will play a pivotal role in the design, development and optimization of complex Pega applications. Building upon your extensive experience, you will lead the implementation of sophisticated workflows, ensuring the scalability, performance and adherence to best...

  • Pega Chapter Lead

    2 weeks ago


    Manila, National Capital Region, Philippines ING Group Full time

    Functional Store and/or access information on a device Precise geolocation data, and identification through device scanning Personalised content, content measurement, audience research, and services development IT Dev Engineer PEGAIf you want to work at a place with lots of freedom to innovate, where we believe that you can live by the Agile manifesto...

  • Pega Developer

    2 weeks ago


    Manila, National Capital Region, Philippines Macquarie Bank Limited Full time

    Join the Starters, Transfers and Leavers team within our wider Technology function and be responsible for the development and support of the Pega system, which ensures all new joiners are ready to start at Macquarie. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global...

  • Pega Chapter Lead

    2 weeks ago


    Manila, National Capital Region, Philippines ING Hubs B.V. Philippine Branch Full time

    If you want to work at a place with lots of freedom to innovate, where we believe that you can live by the Agile manifesto without jeopardizing the continuity and compliance measures, where we are committed to deliver stable and secure services to end users, and where we have a no nonsense getting-things done mentality, then please read on We are looking for...

  • Project Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines The Chemical Engineer Full time

    ABOUT UNILEVERUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will...

  • Technology Specialist

    2 months ago


    Manila, National Capital Region, Philippines Cognizant Technology Solutions Full time

    Qualifications:PEGA Certified System Architect CertificationPEGA /Certified Senior System ArchitectProven solution engineering and real world delivery experienceClear & confident technical communication skillsPEGA Certified Lead System ArchitectAgile/SCRUM certificationContinuous Integrated Testing experience


  • Manila, National Capital Region, Philippines QBE Insurance Group Limited Full time

    ResponsibilitiesWork closely with the Business Process Re-engineering team, business stakeholders, and other functions to understand business and solution needs, and translate into robust, efficient, and scalable technical designs.Build the automation solution using RPA technologies, and other relevant programming languages/platforms implementing the...


  • Manila, National Capital Region, Philippines QBE Insurance Group Limited Full time

    Functional Store and/or access information on a device Precise geolocation data, and identification through device scanning Personalised content, content measurement, audience research, and services development Senior Automation Engineer - T&OE QBE Insurance Group Limited Manila, Philippines Senior Automation Engineer - T&OE QBE Insurance Group Limited...


  • Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Process Automation Engineer-3 page is loaded Process Automation Engineer-3 Apply locations PHI - Manila time type Full time posted on Posted 2 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeResponsible to perform a DevOps capability to build relevant automation solutions in iterations such robotics/RPAs, web services,...

  • Analyst Programmer

    2 weeks ago


    Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Responsibilities: Gather and analyse user requirements and translate them into applicationspecifications. Design, develop, test, implement, and maintain application systems or web-basedapplications.Requirements: At least 3 years of experience in application development, programming, and systemssupport. Good communication, strong analytical, problem-solving...

  • System Analyst

    2 weeks ago


    Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time

    Responsibilities: Gather and analyse user requirements and translate them into applicationspecifications. Analyse, design, test, implement, and maintain application systems or web-basedapplications.Requirements: At least 5 years of experience in systems analysis, design (include database design),development, implementation, and quality assurance. Good...

  • Tech Support Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines Remitly Inc. Full time

    Tech Support Engineer - Tier 1 page is loaded Tech Support Engineer - Tier 1 Apply locations Manila, Phillippines time type Full time posted on Posted Yesterday job requisition id R_101455 Job Description: As a technical support engineer (tier 1), you will be in charge of investigating technical issues in the production environment of a global product....

  • IT Support Engineer

    2 weeks ago


    Manila, National Capital Region, Philippines NeksJob Philippines Full time

    URGENT HIRING:IT SUPPORT / With 30k Signing Bonus The client is a fast-growing Managed IT Service Provider. They serve a diverse client base across Australia, ranging from SMB to corporate businesses across a broad range of industries. We are seeking an enthusiastic Level 1-2 service desk engineer with a strong work ethic to join our team.Qualifications:Work...


  • Manila, National Capital Region, Philippines Avepoint Full time

    About Careers Project Support Engineer (Bilingual Mandarin and English) - For Pooling Project Support Engineer (Bilingual Mandarin and English) - For Pooling Location: Manila, Philippines Department: Technology Posted Date: 5/10/2024 About AvePoint:A five-time winner of the Microsoft Partner of the Year award,AvePoint provides the most advanced platform...


  • Manila, National Capital Region, Philippines Crossmint Full time

    At Crossmint we're on a mission to bring the world on-chain. This is an urgent and important matter: as artificial intelligence advances, the lines of what is real and not, are blurring – fostering a growing issue of bot spam, disinformation, deepfakes, and corruption. By bringing the world on-chain, we can create cryptographic proofs that restore our...


  • Manila, National Capital Region, Philippines Hiresquad Resources Full time

    Job opportunities for Cloud Support Engineer role Only For Gurgaon Location Salary package upto 8lpa (decent hike on last drawn) Must be okay with Night shifts & WFO Must have experience on any cloud platform [Azure , AWS ] Work Experience on Azure Cloud is mandate Any 2 Certificates mandatory: AZ- 900, ITIL, MS Dynamics, Office 365 Certified , AWS...


  • Manila, National Capital Region, Philippines Collabera Technologies Private Limited Inc. Full time

    The Technical Support Engineer is responsible for providing high-quality technical support to customers, ensuring an exceptional customer experience through expertise, empathy, and effective communication. This role involves problem identification, troubleshooting, and resolving complex technical issues, adhering to Broadcom's standards and processes.Key...


  • Manila, National Capital Region, Philippines Remax International, Inc Full time

    Responsible for implementing and maintaining the network infrastructure in ways that optimize its performance for internal & external clients. Sustains a well functioning and reliable network system.Designs & develops scalable & maintainable network architecture that meets business objectives and Service Level Agreement .Executes project management...


  • Manila, National Capital Region, Philippines Remax International, Inc Full time

    Responsible for implementing and maintaining the network infrastructure in ways that optimize its performance for internal & external clients. Sustains a well functioning and reliable network system.Designs & develops scalable & maintainable network architecture that meets business objectives and Service Level Agreement .Executes project management...


  • Manila, National Capital Region, Philippines Fisher- Rosemount Systems, Inc. Full time

    Technical Support Engineer - Machinery Health Manager Electrical/Electronic Engineering (Engineering) Full time Add expected salary to your profile for insights If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for hardworking...