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CSR - Open for Freshers - No BPO Experience

4 months ago

Cagayan de Oro, Northern Mindanao, Philippines Metacom Bpo Full time

Job description:
Join our team we are hiring Call Center Agents Virtual Interview Process ( One Day Hiring )

What we offer:
Competitive Salary Package

Day/Mid/Night Shift - available

Pioneer Accounts Available

Incentives and Signing Bonuses & other Premium Benefits

Job Responsibilities:
Answering incoming calls from customers or clients and addressing their concerns or questions.

Making outgoing calls to follow up on customer inquiries or to market products or services.

Providing excellent customer service by resolving customer complaints and issues.

Maintaining accurate records of customer interactions and transactions.

Updating customer information in the database and ensuring its accuracy.

Collaborating with other departments within the organization to resolve customer issues.

Following scripts or guidelines provided by the company to handle calls effectively.

Qualifications:

Qualifications:
With or without BPO experience

Open for High School Graduates (Old Curriculum) / ALS Graduate

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work