NOC IT Specialist

2 weeks ago

Paranaque City, Calabarzon, Philippines OutChain Solutions Full time

Position Target:

  • Ensuring stable operation of IT systems under his responsibility
  • Providing information and help in resolving IT/Network related problems.
  • Excellent interpersonal and communication skills, including the ability to multitask effectively in a fastpaced environment.

Task and Responsibilities:

  • Experience in LAN, WAN, WLAN, SDWAN implementations
  • Experience in supporting and maintaining MPLS and SDWAN networks
  • Extensive experience administering and configuring layer 2 and layer 3 Cisco networks
  • Advanced operational knowledge of VLANs, spanning tree, BGP and EIGRP
  • Extensive experience with network monitoring tools. Ability to analyze data and deliver metrics associated with utilization, capacity and functional operation of the network
  • Ability to comprehend and create complex network maps (LAN/WLAN) and drawings in standard design tools (i.e. Visio/Ekahau)
  • Deliver new network solutions: design, order hardware and implement network in our new offices and warehouses
  • Handle failed hardware replacements (RMAs)
  • Ability to do Site cancellations, Site turn up and bandwidth upgrades
  • Resolve network related operational requests and incidents according to defined Service Level Agreement (SLA)
  • Participate in cleanup projects (i.e. IOS patching, configuration cleanup. etc)
  • Analysis, diagnosis and detection of the causes of complex problems on 2nd line level support
  • Continuous monitoring of the services using the supplied utilities
  • Contribution to the development of internal Knowledge Base in line with agreed methodology
  • Ability to perform maintenance activities outside of normal business hours
  • Contribute technical solutions to the KnowledgeBase (KCS)
  • Other duties as assigned

Experienced with the following technologies:

  • Network protocols: BGP, OSPF, EIGRP, HSRP/VRRP, SNMP
  • Cisco devices
  • Security: Cisco ASA, Firepower, S2S, ACL, ISE
  • Wireless: Cisco Prime, Ekahau, Design
  • Loadbalancer: Citrix Netscaler
  • OpenGear and Other tools: Logpoint, Infoblox, Solarwinds

Qualifications:

  • Bachelor's degree or master preferably in IT or engineering
  • At least 45 years of experience in a similar position, including practical experience
  • Technical skills confirmed by vendor certifications: e

g:
CCNA/CCNP or knowledge at equivalent level

  • Ability to work on flexible working hours, 24/7.

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