CSR- Customer Service Representative

2 weeks ago


Pasig, National Capital Region, Philippines Risewave Consulting Inc. Full time

Responsible for answering pre-sales, in-sales, and after-sales inquiries on the customer service hotlineProvide timely and effective solutions to requests received during phone conversations;Ensure timely answering of calls, efficient communication, adherence to standard online time, and maintain the smoothness of agent.

Provide customers with good service attitude and professionalism, and resolve order issues;Optimal suggestions received via phone should be promptly conveyed; Responsible for completing work tasks assigned by superiors.


Job Requirements:
At least 2 years Customer Service experience (any account)Basic knowledge of Hotel industry/ Travel account is preferredPossess good professional ethics and stress resistance, work diligently, have a sense of responsibility, good communication skills, and team spiritAccept shift work and rotating breakOnsite work set up

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