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Food Service Manager

4 months ago

Naga, Bicol, Philippines Kuya J Food Group Full time

FINANCIAL

1. Responsible for achieving target sales and profitability of his/her assigned restaurant.

2. Prepares budget based on company targets, expenditure targets, and revenue projection.

3. Analyzes profit and loss statements and identify root causes of variances and opportunities to improve performance.

4. Monitors and submits regular reports.

PROCESS

1. Responsible for achieving set targets for the Quality Management System of his/her assigned restaurant.

2. Plans programs and strategies, and directs overall operations to promote customer goodwill and achieve the sales target of the restaurant on a monthly and yearly basis.

3. Ensures that all system-wide programs are initiatives are properly implemented.

4. Implements measures to maintain quality food and service standards in the restaurant and correct non–conformance with set standards.

5. Reviews and identifies opportunities for operations and process improvement.

6. Set ups and implement store security procedures and design appropriate preventive measures.

7. Manages the resources of the store (manpower, machine, method, materials, and money) and monitors cost to ensure maximum utilization of resources and optimum operations efficiency

8. Executes crisis prevention and management protocols.

9. Ensures that the store is in full compliance with local health and other government requirements.

10. Conducts regular audit of store funds, sales, compliance with cash handling procedures, and inventory of all food and non-food items inside the restaurant.

CUSTOMER

1. Responsible for the delivery of the quality service and customer satisfaction.

2. In charge of managing customer complaints and service recovery on his/her assigned restaurant.

3. Builds and maintains a strong positive relationship with guests and other stakeholders.

4. Builds and maintains a strong positive relationship with the community.

5. Ensures that all local store programs (activities, paraphernalia, and point–of–purchase) will enhance brand equity.

ORGANIZATION

1. Responsible for achieving set targets for the Performance Management System by ensuring that the Operations Manager and Management Team members in adheres to expected job performance and behavior in a regional setting.

2. Exercise overall management of employees in his restaurant, through the implementation of all policies, programs, SOPs, rules, and regulations affecting team member conduct and performance on the job.

3. Trains, guides and motivates employees to ensure their professional development and personal growth and, at the same time, ensure productivity and viability of the restaurant.

4. Evaluates objectively employees' performance following policies and procedures to be able to reward good performance, address deficiencies, and set performance targets to ensure job satisfaction and success on the job.

5. Promotes camaraderie and teamwork among employees to achieve harmonious and productive working relations.

6. Implements Code of Discipline to all employees.

Job Type: Full-time

Pay: Php30, Php32,000.00 per month

Schedule:

  • Day shift
  • Shift system

Supplemental pay types:

  • 13th month salary

Expected Start Date: 04/01/2024


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