Operations Team Leader

Are you a natural leader with a passion for excellence? We're looking for a driven Operations Team Leader to join our vibrant teamWhat We're Looking For:- At least 6 months of experience as a Team Leader in a BPO setting- 1-2 years of proven success in a Voice Account- Exceptional leadership skills that inspire and motivate- Excellent verbal and written...

Functional Overview:The role of a Team Leader is to set goals for performance and training in ways that comply with the company's plans and vision and communicate them to subordinates. The Team Leader is responsible for people management.Duties and Responsibilities:Evaluate employee's skills and performance qualityIdentify areas in employee's skills that...

Team Leader | With Background in Collections Supervisors/Team Leaders (Call Centre & Customer Service) Support Services Group is on the lookout for an experienced individual to step into the role of Team Leader. If you are a tenured customer service representative or have SME experience, and you're ready to elevate your career in a leadership role, this...

1 year Experienced Team leaderBPO LOCAL COLLECTIONS ACCOUNTPreferably has experience in LOCAL COLLECTIONS.Proficient in Microsoft office.Has good people/management skills.Can work independentlyAble to finish task/reports in a timely mannerCreate an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set...

Duties and Responsibilities: Daily and weekly management of a team, whilst working within the team, including;Supporting team members to perform their roles with efficiency and accuracy, while auditing and reporting on team members performanceAct as the go-to person for daily queries from their teamProblem-solve action points that arise within the teamReview...

About the job Team Leader - Benefits VerificationsKEYS RESPONSIBILITIES:Supervise a team of CoordinatorsProvide domain knowledge and end to end service deliveryProvide insights to the leadership on any areas of improvement and manage change within the processResource management to ensure continuity of delivery and high-quality serviceResource development and...

Support Services Group is on the lookout for an individual who is experienced in customer care to step into the role of Team Leader. If you are a tenured customer service representative or have SME experience, and you're ready to elevate your career in a leadership role, this opportunity is tailored for youABOUT THE ROLEAs a Team Leader, you will play a...

Support Services Group is looking for a highly energetic and collaborative Team Lead. This role will report into the Operations Manager or as designated by the Director of Operations.Candidate should have Excellent written and verbal communication skills and ability to liaise with client organizations and multiple stakeholders to be successful in this...

About us:Deployed is an established BPO firm specialising in workforce solutions. We partner with a range of globally minded businesses, from start-ups to large corporations across a range of industries.Our expert team of recruiters at Deployed will work closely with you to create a career change that challenges, motivates, and excites you. We take the time...

Role Profile:Bachelor's DegreeExperience in Handling Team Leaders and agents (minimum of 50 agents total HC)Experience in Handling all Lines of Business (Chat, email and voice)Possesses the Core Value consist of Integrity, Respect, Professionalism, Innovation, Commitment Client First (Business Client/ Colleagues), Collaboration and Excellence.Applies...

QUALIFICATIONSNative Portuguese and Spanish speaker (both language can speak and write)Fluent in English language as they will communicate with client and MNL management teamWith minimum experience of 1 year in a BPO as a Team LeaderCurrently residing in PH/ willing to relocate in PHWilling to work Brazil and Spanish local time (Graveyard shift in PH)Willing...

EXECUTIVE SUMMARY OF RESPONSIBILITIESThe Program Team Leader will serve a role model for team of business support analysts, operating as a player coach. They will lead a team of internal processors responsible for inbound lending requests.GENERAL RESPONSIBILITIESPlayer coach (60/40 split).Coaching, mentoring, and supervising production.Manage team...

Supervisors/Team Leaders (Call Centre & Customer Service) The successful candidate will be responsible for meeting or exceeding client goals for quality and performance for assigned programs. This includes positively motivating Customer Service Representatives, monitoring program objectives, providing on-the-job training, creating a team/positive...

Completed 2 years in College (No Back Subjects).3 years or more experience in BPO set-up.2 years experience as Team Lead in BPO Set-Up.Preferably with 1 year experience in handling E-Commerce.Experienced in handling a team with at least 15 or more headcounts.Job Type: Full-timePay: Php40, Php50,000.00 per monthSchedule:Rotational shiftExperience:Team Leader:...

ESSENTIAL DUTIES AND RESPONSIBILITIES● Responsible for the team performance monitoring and validation● Responsible for the consistency and improvement of team's performance as shown in the performance scorecard and job satisfaction of the heroes, ensuring that the team can meet and exceed the set client's KPI targets.● Responsible for knowing and...

JOB DESCRIPTIONDesignation/ Role: Team LeaderDepartment: Account Receivable (Claims and Billing)Work Timing: Night ShiftQualifications: Any GraduateSkills:Excellent written and oral communication skillsWorking knowledge of Excel and other Microsoft toolsExperience in handling team of 30-40 CSRsGraduate from any streamMust have strong clinical critical...

Team Leader I, primary responsibility is a subject matter expert with diverse functions to support his/her team members and manage daily operations work based on the scope of the assignment. Solution Lead works the escalated cases from their team and creates required business requirement documents for system solution and enhancement if they need to go to the...

Team Leader is a professional in charge of guiding, monitoring and leading an entire group. They are responsible for motivating their teammates as well as inspiring positive communication within them so that they can work together toward achieving goals.Job Type: Full-timePay: Php40, Php50,000.00 per monthBenefits:Paid trainingSchedule:8 hour...

Job title: Team Leader (E-Commerce Social Media)OnsiteLocation: Cyberscape Gamma Ortigas Pasig CityRotating Shift: (morning, mid and evening)Qualifications:Completed 2 years in College (No Back Subjects).3 years or more experience in BPO set-up.2 years experience as Team Lead in BPO Set-Up.Preferably with 1 year experience in handling E-Commerce.Preferably...

BENEFITS13th-month paySSSPhilhealthPag-IbigVacation leaveSick leaveHMOOther allowanceJOB DETAILSCOMPANY PROFILEThis company is a business process outsourcing service provider, that deploys call and data entry centers to boost clients' operation efficiency.Position: Mandarin Team LeaderLocation: Ortigas, Pasig CityIndustry: BPO CompanySalary: Php...