Eastwood, QC

2 weeks ago

Manila, National Capital Region, Philippines Tech Mahindra Full time
  • College Graduate in Any Field; Preferably of Human Resources related course
  • Minimum of 10 years' experience as HRBP with at least 2-3 years at Sr. Manager/Associate Director/Director capacity
  • Working knowledge in key facets of HR Management (Employee Relations, Labor Relations, C&B, Health & Safety, Data Management, Engagement and etc.)
  • Extensive knowledge and experience on Corporate Compliance and Labor Laws
  • working knowledge in BPO industry standards
  • Willing to work full time onsite or on hybrid model
  • Can also work on shifting schedules, rest days or holidays

What you will do:

  • Head the HR Department for Manila site
  • Leads the development and implementation of all HR strategies and initiatives aligned with the overall business strategy
  • Develops and monitors overall HR strategies, systems, tactics and procedures across the
  • organization
  • Identifies legal requirements and government reporting regulations affecting human resources
  • functions and ensures policies, procedures, and reporting that meet compliance requirements.
  • Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Supports current and future business needs through the development, engagement, motivation and preservation of human capital
  • Bridges management and employee relations by addressing demands, grievances or other
  • employee concerns and/or issues
  • Implements and facilitates benefits programs such as life, health, medical and dental insurance, vacation, sick leave, leave of absence, and employee assistance
  • Reports to management and provides decision support through HR metrics
  • Nurtures a positive working environment
  • Coordinates management training, internal promotions, employee separations, performance review, safety, and other employee related activities.
  • Ensures legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records; representing the organization in labor court hearings
  • Prepares budget for human resources operations
Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Human Resources Role?

How many years' experience do you have in the BPO industry?

How much notice are you required to give your current employer?

Have you worked in a call centre before?

How many years' experience do you have as a Compensation and Benefits Lead?

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise.

Mahindra is a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders.

Tech Mahindra Business Process Services (BPS) is the BPO arm of Tech Mahindra which focuses on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech, Agriculture, and Food & Beverage. Our approach goes beyond cost reduction to process optimization and ownership through automation and productivity improvements.

Tech Mahindra BPS delivers value for customers through flawless execution of a seamless suite of services that operate across the entire lifecycle of end users and covers both revenue and cost sides of the customers' business operations. The BPS includes Operations, BPM, and Consulting.

Tech Mahindra offers innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise. Our technology and process expertise combined with investments in platforms and IP, have delivered significant transformation programs for Global Customers across customer services, IT and Network.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise.

Mahindra is a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value to our stakeholders.

Tech Mahindra Business Process Services (BPS) is the BPO arm of Tech Mahindra which focuses on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech, Agriculture, and Food & Beverage. Our approach goes beyond cost reduction to process optimization and ownership through automation and productivity improvements.

Tech Mahindra BPS delivers value for customers through flawless execution of a seamless suite of services that operate across the entire lifecycle of end users and covers both revenue and cost sides of the customers' business operations. The BPS includes Operations, BPM, and Consulting.

Tech Mahindra offers innovative and customer-centric information technology services and solutions, enabling Enterprises, Associates and the Society to Rise. Our technology and process expertise combined with investments in platforms and IP, have delivered significant transformation programs for Global Customers across customer services, IT and Network.

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