Join Our Team Customer Service Representative CDO
2 weeks ago
Location:
Cagayan de Oro, Philippines
Position Overview:
We are seeking enthusiastic and driven individuals to join our team as Customer Service Representatives.
As a part of a call center in Cagayan de Oro, you will play a vital role in delivering outstanding customer experiences through phone, email, and chat support.
Responsibilities:
Handle inbound and outbound customer inquiries with professionalism and empathy
Provide accurate information about products/services and assist in resolving customer issues
Document customer interactions and maintain detailed records
Collaborate with team members and other departments to ensure swift issue resolution
Uphold company values and contribute to a positive work environment
Requirements:
Excellent communication skills in English (both verbal and written)
Previous customer service experience preferred, but not required
Ability to multitask and work in a fast-paced environment
Strong problem-solving skills and a customer-focused mindset
Flexibility to work in rotating shifts, including evenings and weekends
Benefits:
Competitive salary and performance-based incentives
Comprehensive training and career development opportunities
Friendly and inclusive work culture
Health and wellness benefits
Convenient location in Cagayan de Oro
How to Apply:
If you're passionate about providing exceptional customer service and want to be part of a vibrant team, we'd love to hear from you Please send your resume and a cover letter detailing your interest in the position.
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