Sr Associate, Support Engineer

Sr Associate, Support Engineer - Corp Data page is loaded

Sr Associate, Support Engineer - Corp Data Apply locations Manila, Philippines time type Full time posted on Posted Yesterday job requisition id R121164

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

This role covers below responsibilities within Northern Trust :

• Provide support to the business and other IT teams to ensure stability of production systems.
• Ensure priority incidents are being addressed in a timely manner to avoid major incidents
• Resolve incidents/failures and ensure closure within the SLAs. Perform root cause analysis and provide solution/work around for incidents.
• Debug issues, incidents and provide solutions for the same through hands on development.
• Ensure seamless running of batch process/application through proactive, regular health checks .
• Support scheduled weekend activities, participate in disaster recovery events and release testing events.
• Coordinate with upstream and downstream application teams proactively for any risks or potential issues.
• Proactively identify & implement opportunities to increase efficiency through automation & process efficiencies.
• Take ownership and drive learning initiatives, build knowledge base within team and manage work independently
• Participate in engineering efforts i.e. system design , build, deployment and testing.
• Develop and maintain excellent relationships and communication with global stakeholders, other IT teams, and business areas.
• Should be flexible to work in early APAC and EMEA time zones
• Handle change request process & approvals.
• Provide support for audit and compliance related activities .
• Ability to work with vendors and support staff on support tickets and follow up regularly till resolution is found

Minimum qualification:

• Bachelor's Degree in computer science or engineering
• 5-7 years of extensive work experience in Unix, SQL, Oracle, DB2, Date Warehouse, Java, J2EE, Spring boot, Messaging, Websphere, ETL Data Stage, PL/SQL

Required Skills

• Must have work experience with Master Data Management, Data Quality, Regulatory reporting, Reference data
• Must have good work experience developing applications in Java, J2EE, ETL Data Stage, PL/SQL, Data Warehouse, Spring boot
• Strong database knowledge in Oracle and DB2 and should have excellent querying skills
• Experience with distributed design, maintenance and troubleshooting
• Hands-on-experience with debugging and optimizing code, as well as with automation
• Experience working with industry standards, regulations, guidelines and familiarity with trends in data management industry.
• Ability to resolve issues/troubleshoot application in a high-pressure & time critical environment.
• Firm understanding of ITIL Process guidelines, with specific focus on Service Operations and Incident Management
• Exposure to Agile practices ( Scrum /Kanban)
• Experience with ITSM Service now tool, and Dynatrace will be an added advantage
• Self-motivated to initiate actions and be responsible for consequent decisions.
• Strong analytical skills, with an ability to quickly identify scope and impact of issues during high-pressure situations
• Solid communication and interpersonal skills
• Strong interpersonal skills, drive, and ownership
• Knowledge of financial markets

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

About UsLooking for greater?
You found it.

A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we've been named one of the world's most admired companies.

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call North America), Asia Pacific), India), Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

Equal Employment Opportunity Statements

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources' decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status.

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