Onsite Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines Rippedbox Station Full time

Position:
Customer Service Representative

Number of hours: 20 hours/week

Schedule:
Day shift

Job Duration:
Project-based

Work Location:
On-site; Lagro, Quezon City

Tasks required:
Answer incoming messages/tickets and conduct follow ups on customers with inquiries
Attract potential customers by answering product and service questions and suggesting information about other products and services
Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Maintain customer records by updating account information
Maintain financial accounts by processing customer adjustments
Create presentations and reports, as assigned
Other ad hoc tasks that would be assigned

Requirements:
Proven work experience as a Customer Service Representative or relevant role is required
Demonstrate a highly customer focused 'can do' approach and have awareness of key customer service values
Excellent working knowledge of various CRM tools and telephone systems
Excellent communication and presentation skills
Knows how to craft responses and do meaningful conversations
Clear and concise communicator with effective verbal communication skills
Strong written, verbal, and interpersonal skills with the ability to communicate with colleagues and clients at all levels
The ability to take initiative and work independently as well as seek direction
Ability to multitask in a hectic role, while ensuring the highest levels of accuracy across all open items

  • Quezon City, National Capital Region, Philippines Steer Minds Solutions Full time

    We're looking for Customer Service Representatives in Quezon City SiteNo prior BPO experience neededSalary package of up to 27kOnsite processing availableMust be willing to work onsite and follow a shifting schedule


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Customer Service Representative | Work onsite Locations: Cubao, Quezon City Duties / Responsibilities Responsible for providing customer service support according to the scope of work and service level requirements.Ensure call quality and quantitative standards are met to address customer care needs promptly. Requirements: At least 6 months of BPO...


  • Quezon City, National Capital Region, Philippines Steer Minds Co. Full time

    Customer Service Representative - Cruiseline*Join Our Team as a Customer Service Representative*Are you ready to embark on a rewarding career journey? We are currently seeking passionate individuals to join our team as Customer Service Representatives for two exciting accounts*Cruiseline Account: - Salary package up to 25.5k Must have a minimum of 6 months...


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    As a Customer Service Representative, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience with our products or services. Your primary responsibility is to deliver outstanding customer support through communication channels, such as phone, email, and live chat.Qualifications: At...


  • Quezon City, National Capital Region, Philippines Intelassist Full time

    Work Schedule: Eastern Timezone (New York)Work Set-Up: 100% OnsiteAbout the Customer Service Representative PositionOur customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.The best CSRs are genuinely delighted to...


  • Quezon City, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....


  • Quezon City, National Capital Region, Philippines Metacom Full time

    Are you thrilled about delivering outstanding customer service? We're looking for a lively Customer Service Representative that will join our team in Anonas.Your Key Responsibilities: Assist customers with inquiries, concerns, and issues about credit card management. Provide exceptional service through clear and empathetic communication. Ensure accuracy and...


  • Quezon City, National Capital Region, Philippines Metacom Solutions Full time

    Customer Service Representative Hiring in Cubao, Quezon CityWhat's in it for you? Up to 21,000 monthly basic 13th month pay HMO Paid training 28 paid leavesQualifications: No experience is needed Good English communication skills With basic computer knowledge At least a high school graduate Amenable to work ONSITE (Quezon City) Must be willing to work in...


  • Quezon City, National Capital Region, Philippines Likha Careers Full time

    Position Type: Entry Level/Individual ContributorWork Location: Cubao or UP Town Center, Quezon CityWork Setup: Full-Time / Onsite - Nightshift or Shifting scheduleIndustry: BPO IndustryAbout the Job:Join our client team as a Customer Service Representative, where you'll engage with customers through calls and emails, providing assistance with inquiries...


  • Quezon City, National Capital Region, Philippines Sourcefit Full time

    Job DescriptionSummary:We are seeking a talented and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers and will play a crucial role in delivering a positive customer experience. You will be responsible for responding to inbound and outbound phone calls,...


  • Quezon City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Customer Service RepresentativeWork Set Up:ONSITELocation: Quezon City, BridgetowneStart Date:ASAPSalary Offer: Php 18,000 (basic pay) + Php 4,000 (allowance) + Php 1,000 (flex fund allowance) = Php 23,000 (package)Other Benefits: 20% Night Shift Differential HMO on Day and HMO dependent upon certification Life and Accident Insurance 13th Month Pay and 14th...


  • Quezon City, National Capital Region, Philippines SupportNinja Full time

    We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....


  • Makati City, National Capital Region, Philippines Stackph Full time

    WE ARE HIRINGCUSTOMER SERVICE REPRESENTATIVE 1 day Onsite process At least Highschool Graduate Must have 1 year Customer Facing Experience (BPO or Non BPO Industry) Amenable to work onsite Willing to start ASAPANE Makati Site


  • Quezon City, National Capital Region, Philippines Lexieconsulting Full time

    Customer Service Representative - Home Appliance Assist customers with inquiries about home appliances. Provide solutions with a friendly and helpful attitude. Ensure that we process customer orders. Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionCustomer Happiness Email and Chat Support SpecialistCustomer...


  • Quezon City, National Capital Region, Philippines Sourcefit Full time

    Job DescriptionPosition SummaryAbout Us:Ubuy is a dynamic and customer-focused business dedicated to delivering exceptional products and services. We pride ourselves on providing top-notch customer support, and we are looking for a talented Customer Service Representative to join our team. Job Details:Eastwood Libis Quezon City- OnsiteMonday to Friday | 5:00...


  • Quezon City, National Capital Region, Philippines Jocsoncollege Full time

    Customer Service Representative No need BPO Exp APPLY NOW Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course.Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.Required skill(s): Customer Service, English Language.Required...


  • Quezon City, National Capital Region, Philippines Collective Solution Full time

    Job Description:Minimum 6 months experience in a BPO (Voice Account)Proficient in written and verbal English skillsStrong client-facing abilityPassionate and proactive attitude towards team, company, and customerProven skills in daily time management for outstanding customer serviceProficiency in MS Office applicationsAmenable to working in rotating...


  • Quezon City, National Capital Region, Philippines GDV Stack PH Full time

    MASSIVE HIRING up to 30K Salary offer + 25k Sign on Bonusonsite process w/ free snacks and free Grab ride1 day Onsite process HIRED IMMEDIATELY START ASAPCUSTOMER SERVICE REPRESENTATIVE HS/ SHS Graduate With or Without BPO experience Good communication skills Can work onsite QUEZON CITY COMMONWEALTH SiteBenefitsEnhanced health benefits (HMO) extended to up...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time

    WE'RE LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVELocation: WCC Mandaluyong CityQualifications: SHS Graduate / College Undergraduate / College GraduateMinimum of 12 months experience in BPO Customer Service, Relevant Collections, or Property Management (Non-Voice)Must have good to excellent English communication skills (both written and verbal)Willing to...


  • Quezon City, National Capital Region, Philippines Kyndryl PH Full time

    2022 Customer Service Representative - Service Desk Delivery Level 1 (Rolling Intake) Quezon City Opportunity Expired Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or...