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Costumer Service Representative
2 weeks ago
Responsibilities:
- Assist customers with inquiries and concerns
- Provide information about products or services
- Resolve customer issues in a timely and efficient manner
- Maintain a professional and positive demeanor
- Utilize communication skills to interact effectively with customers
- Follow company guidelines and protocols
- Document customer interactions accurately
- Collaborate with team members to ensure customer satisfaction
- Handle a high volume of incoming calls or messages
- Stay knowledgeable about company offerings to better assist customers.
Qualifications:
- At least 18 years old
- High school Graduate, Senior Highschool Graduate, College level, College Graduate or vocational graduate
- Good English Communication Skills
- With At least 3 months of experience
- Patience and empathy when dealing with customers
- Basic computer proficiency
- Ability to handle stress and remain calm under pressure
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