Alert Investigator

2 weeks ago


Makati City, National Capital Region, Philippines EastWest Bank Full time

About the Job

  • Locations: Makati
  • Corporate Title: Junior Officer to Senior Assistant Manager
  • Work Arrangement: Hybrid

Our Compliance Group is seeking experienced individuals to join us in Makati for the position of Alert Investigator.

In this role, you will conduct investigations on identified financial transactions, such as those related to CASA, produced by the transaction monitoring system. Your responsibilities will include ensuring the timely handling and reporting of suspicious transactions to the Anti-Money Laundering (AML) Compliance Team. Additionally, you will be involved in creating financial transaction profiles for clients as required and refining your skills in financial profiling to track transaction paths.

Your aspirations. Our dedication.

Whether you are at the beginning of your career journey or are already a seasoned professional, EastWest is here to assist you in realizing your potential and bridging the gap between dream and accomplishment.

At EastWest, we empower our team members to steer their career paths and are dedicated to offering them the platform to progress. We emphasize the importance of teamwork and individual drive. Come and join us to become part of a highly motivated team and a workplace that fosters growth and goal achievement.

With a history of over 29 years, EastWest has established itself as one of the foremost customer-centric banks in the Philippines. EastWest is deeply committed to investing in its personnel, as well as in enhancing processes, products, and services, while embracing innovative concepts to enrich the overall EastWest experience.

Responsibilities of the role include:

  • Screening clients and transactions based on risk evaluation utilizing the Bank's Compliance System
  • Collaborating with various business units, making use of banking systems like Base60AML and Temenos T24, for due diligence and investigative purposes
  • Assessing and interpreting due diligence information from branches to address alerts
  • Promptly reviewing and addressing watchlist hits and AML alerts
  • Facilitating effective communication with stakeholders, performing business process assessments, implementing risk management and issue-solving strategies, and introducing initiatives for quality enhancement and process improvement

Qualifications we seek:

  • Holder of a Bachelor's Degree in Finance, Business, Law, or related fields
  • Minimum of 3 years of experience in handling regulatory standards and preventing financial crimes, analyzing and reporting instances of money laundering, terrorist funding, and bribery and corruption within a financial organization or consulting companies focusing on financial services
  • Knowledge in designing and implementing financial crime operating models
  • Prior experience with any banking AML systems/Transaction Monitoring System
  • Preference for ACAMS certification (Certified Transaction Monitoring Associate or Certified Anti-Money Laundering Specialist)

Perks of joining our team:

  • Access to career growth opportunities and training programs
  • Competitive compensation package and benefits
  • Incentives and recognition schemes based on performance to acknowledge top achievers
  • Chance to collaborate with industry leaders and receive mentorship from them
  • Defined paths for career advancement to support your professional development


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