IT Engineer
2 weeks ago
You will be responsible for testing, configuring, and troubleshooting our hardware, software, and network solutions to ensure they are deployed smoothly and meet the requirements of our clients.
Reporting RelationshipDirectly reports to VP of Business Development
Duties and Responsibilities :
- Identify customer's requirements and deploy appropriate solutions
- Maintain good communication and working relationship with customer's IT personnel
- Design, test, and install computer hardware configurations, software, and networking systems
- Have in-depth technical knowledge about the products we offer
- Compile proposals and reports related to technical solutions
- Execute the implementation and deployment operations of our IT solutions
- Provide post-implementation support and troubleshoot any software and network issues
- Document and report any implementation, configuration, or maintenance issues to the manager
- Have in-depth technical knowledge about the products we offer
- Remain updated on the latest technology solutions provided by vendors
- Work with the account executive to maximize sales to IT solutions customers.
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