Fresher Friendly I Call Center Agent

2 weeks ago


Quezon City, National Capital Region, Philippines Sapient Global Services Full time
This position is responsible for managing customer accounts, providing support, and addressing inquiries related to telecommunication services

Your Key Responsibilities:
Ensure accurate and up-to-date maintenance of customer account information.
Collaborate with technical support teams to address service-related issues.
Assist customers with billing disputes, refunds, and payment arrangements.
Address and resolve customer complaints, technical issues, and service disruptions.
This opportunity is perfect for you. You've completed high school under the old curriculum. It's also great if you are an ALS graduate. You must be 18 or older.

If you're ready to work onsite, that's even betterPerks You'll Enjoy:
Verizon candidates who pass the final interview are eligible for a 1k GC incentive. This incentive is only for FI Passers.

Competitive Salary:
Receive % night differential). You also get extra benefits such as Paid Time Off and HMO Plus 2 Dependents. We include Paid Training, 13th Month Pay, and Company Sponsored Trips or Retreats.
Elevate your career. Be part of a supportive team that values your contributions.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCEGive us a ring, and let's talk about how we can help you.

Apply today
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