Data Management Specialist l Dayshift l Onsite

Database Development & Administration (Information & Communication Technology)

As a Data and CIMS Specialist, you will be responsible for overseeing the importing and exporting of data and broader stewardship within CIMS. Your role will involve ensuring the accuracy, privacy, and security of data, and maintaining data management systems, and ensuring compliance with data governance standards and regulations. This position requires a blend of technical expertise, organizational skills, and an understanding of data.

Key Responsibilities:

System Implementation and Maintenance:

• Implement, configure, and maintain data within records management systems.
• Ensure systems meet organizational needs and are compliant with relevant laws and regulations.
• Monitor system/service performance, conduct regular audits, and provide optimization recommendations.
• Lead the testing and new version integration of CIMS and Provide Level 1 Helpdesk support on CIMS
• Offer technical support and troubleshoot system issues as they arise

Data Governance and Compliance:

• Enforce policies and procedures for data handling and records management to ensure compliance with data protection laws.
• Stay abreast of legal and regulatory changes affecting data and records management.

Data Security and Privacy

• Implement security measures to protect data and records from unauthorized access, disclosure, alteration, and destruction.
• Conduct regular risk assessments and coordinate with IT security teams to enhance data security.

Collaboration and Reporting:

• Collaborate with various departments to ensure data needs are met and systems are integrated effectively.
• Prepare and present reports on data and records management activities and system performance to senior management.

A BIT ABOUT YOU

Communication

Communication skills of a high level including verbally and written. Ability to influence the stakeholders above in the organisation to ensure the team has adequate resources to exceed customer expectations. Establish & maintain a good rapport with customers, proactively seeks information about customer requirements.

Teamwork

Must be a team player with the ability to work across all functional areas of the business. Identify where and when to gain the input from other staff members from across the organisation. Proactively maintain internal communications with staff.

Problem solving

Analytical skills of a high level with the ability to resolve issues in a timely fashion. Seek support and input from your colleagues.

Self-Management

Self-Management within the role is key to the success of this position and proactively seek support when required.

Planning and Organising

All customers are to have a communication plan that is kept up to date and internal teams are to be kept across any actions that are derived from this planning. Action items are to be addressed and responses to action items are managed to meet expectations.

Technology

An intermediate understanding of the relevant general office application i.e. MS Office, CRM, Teams. High level understanding of internal technologies used to provide customer facing solutions. e.g. CIMS, Filebound.

Learning

Must have the ability to 'self-learn' through research and to determine other skills required.

Initiative, Innovation and Enterprise

When engaging with customers have a strong understanding of customer facing processes and procedures e.g. How to provide project management, gather the fundamentals to support the engagement of professional services which is available from both internal and external resources.

Personal & Professional Development

Undertake continuous personal and professional development to enhance knowledge and skills. Participate in company performance appraisal program.

Compliance

Adhering to all Company operational, human resource and health & safety policies and procedures.

Occupational Health & Safety

You must take responsibility for personal safety and health at work and avoid adversely affecting the safety or health of any other person through an act or omission. Responsible for providing a safe working environment for team members. Comply with the obligations of all relevant OH&S regulations and legislation.

Your application will include the following questions:

What's your expected monthly basic salary?

Which of the following Microsoft Office products are you experienced with?

How much notice are you required to give your current employer?

How many years' experience do you have as a Data Management Executive?

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines. We have 16-years' experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today to #AcquireTheALife. Acquire BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines. We have 16-years' experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Apply with us today to #AcquireTheALife. Acquire BPO is committed to providing quality services to you and takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. Please refer to our Privacy Policy at

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Perks and benefits

HMO Coverage up to 2 dependents, Non-taxable allow

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