Health Distribution Lead

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Job Description

The opportunity

As part of the Agency Transformation, Manulife Philippines is looking for Health Distribution Lead to accelerate the development, implementation and scale-up of the health proposition in its Agency Distribution Channel. The key objectives are as follows.

• Collaborate with stakeholders to craft the vision and roadmap of the health proposition for our Agency distribution channel.
• Drive the development and roll-out of health propositions in the Agency Channel
• Lead the Manulife Academy program for Health and attain the health accreditation targets set for the Agency Channel
• Work with internal and external stakeholders to analyze the needs of the agents and customers and align health product roadmap to the strategic goals.
• Work closely with product management and business teams to create and maintain the product backlog according to business value targets set.

Responsibilities

Agency Health strategy and priorities

• Ensure that the agency force knowledge on Health products and programs is good, attaining product/program knowledge target set.
• Deliver the committed number of the accredited Health agents defined in the plan.
• Collaborate with product development team to share insights and feedback from distributors to co-create health proposition that would address client needs and meet distribution requirements. Launch and sustain Health propositions that meet the financial targets sets.

Voice of the Distributor

• Acts as the voice of the business and voice of the distributor within the product development life cycle to ensure business goals are met.
• Maintains an excellent understanding of distribution and customer pain points, needs, and preferences.
• Maintains an excellent understanding of relevant personas and customer journeys in order to advocate for the ideal experience for health propositions.
• Proactively monitors and shares industry, competitive and general business trends to enable strategic planning and delivery of outcomes in alignment with segment priorities.
• Works as the "distributor proxy" and consistently applies distributor and customer lens to the health solutions.

Distributor engagement

• Develop and roll-out capability development content to support the salesforce on health propositions.
• Roll-out events and programs with speakers and subject matter experts to educate the salesforce on health trends.
• Collaborate with the propositions team on launching holistic propositions related to health business.
• Launch tactical initiatives to drive increase in health active advisors.

Change management and adoption

• Work with key stakeholders to develop the change management plan and drive scale-up of the health propositions (current and future launches)
• Put in place mechanisms to get feedback from distributors on the health propositions and their pain- points.

How will you create impact?

The role will be reporting to the Head of Health

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Team management with prior experience in health products development; health proposition management within a channel
• Solid coaching mindset and abilities, enabling team members in defining solutions, and delivering to outcomes.
• Engagement of team members to collaborate, promote ownership and accountability of tasks, and maintain continuous improvement mindset.
• Stakeholder management and communication skills in defining outcomes, communicating progress, and facilitating planning meetings.
• Strong level of knowledge and understanding of agency distribution will be advantageous.
• Minimum of 7-10 years of experience in a business role

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

We're proud of our accomplishments and recognitions. Recent awards include:

• Best Place to Work in Asia-Pacific 2022
• Best Place to Work for LGBTQ Equality 2022

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Discover how you can grow your career, make impact and drive real change with our Winning Team today at .