Business Intelligence Lead

2 weeks ago

Manila, National Capital Region, Philippines Concentrix Full time

Mathematics, Statistics & Information Sciences (Science & Technology)

Full time

Add expected salary to your profile for insights

Concentrix is searching for a talented Business Intelligence Lead to identify trends and provide valuable business insights to senior leaders, partner with various workstreams to implement transformation projects for the organization, and develop recommendations related to project initiatives.

To succeed in the role, the candidate should be self-sufficient, self-motivated, possess a strong leadership aptitude while being a strong team player, exhibit strong organizational, multitasking, and planning skills, embrace a high commitment to quality, and demonstrate outstanding internal and external customer service.

This role is responsible for conducting data analyses and communicating results to project stakeholders for all BAU related .

The Business Intelligence Lead will report directly to the Business Operations Manager and is expected to assist and or co-manage in delivering project objectives and derives insights by structuring large set of data for our business leaders to make informed decisions.

Key Job Functions:

  • Data Management
  • Develop and implement data collection and data analytics processes
  • Acquire data from primary or secondary data sources and maintaining databases/data systems
  • Interpret data, analyze results using statistical tools and provide ongoing reports
  • Turn data into actionable insights providing a better understanding of the gaps within the business. Manage the post-activity reports and in-depth performance evaluation to determine how existing decisioning rules can be enhanced to drive increased business benefits
  • Project Management
  • Collaborate with key partners and cross-functional teams by conducting qualitative discovery exercises such as interviews, focus groups, observations, process mapping, and review of metrics.
  • Lead the project team members to successfully complete all phases of a data analysis project, including but not limited to: Planning, Data Collection, Data Cleansing, Analysis, and Recommending Solutions

Stakeholder Management

  • Consult with Concentrix business leaders and other stakeholders on business operations and performance initiatives.
  • Present findings and recommendations to various stakeholders

Candidate Profile/ Skills Required

  • 3-5 years of consulting or analytics experience
  • Advanced Microsoft Office skills
  • Relevant experience in data science or business analytics, big data, machine learning in the BPO or a fast-paced industry
  • Demonstrated ability to extract business insights and trends from large, complex and ambiguous datasets and come up with impactful recommendations to drive improvements in the business.
  • Data visualization experience (Tableau, Power BI, or similar tools)
  • Ability to effectively present information to senior-level executives
  • Superior stakeholder management, relationship-building, and influencing skills
  • Demonstrated ability to lead a team in a fast-paced and deadline-oriented business environment
  • Data Warehousing
  • Data Analysis
  • Power BI
  • Data Mapping
  • Reporting
  • Prototyping Solutions
  • Analytical models and statistical interpretation (advantageous)
  • Advanced analytics e.g. forecasting, clustering etc. (advantageous)

We're Concentrix. A global technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. #ConcentrixPH #GameChangingCareer

We're Concentrix. A global technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise. #ConcentrixPH #GameChangingCareer

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