CSR for Tech Support

2 weeks ago


Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time
Aspire Global Solutions is looking for a dedicated Customer Service Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance.

Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
  • Provide information about our products and services, addressing customer questions and concerns.
  • Handle customer complaints and issues, striving for a positive resolution.
  • Maintain accurate and detailed records of customer interactions and transactions.
  • Collaborate with team members and departments to ensure a seamless customer experience.
  • Keep updated on company products, services, and policies to provide accurate information to customers.
  • Contribute to a positive and collaborative work environment.
Why Choose Aspire Global? Here's What We Have To Offer:

  • Salary Packages of up to P30, it can goes up depending on accounts)
  • 20% Night Differential
  • 13th Month Pay
  • Bonuses for Sales Account and Attendance Bonuses
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Maternity/Paternity Leave
  • Departmental Awards
  • Opportunities for Promotion
  • HMO through Maxicare
  • For experienced hires, 4 dependents can be enrolled in our HMO after 1 month
  • Freshers and Laterals, 4 dependents can be enrolled in our HMO after 6 months
  • 10%-15% DISCOUNT on Partner Gyms
  • Advancement Program (for employees who want to pursue higher studies)
  • Pro-employee management style
  • Sponsored Team Building activitiesWhat Qualifications You Should Have?
  • at least 18 years old
  • With good communication skills
  • College Graduates/Fresh Graduates with or without BPO EXPERIENCE
  • Vocational Course Graduates with or without BPO EXPERIENCE
  • Undergraduates with or without BPO EXPERIENCE
  • ALS Graduate, High School Graduate with or without BPO EXPERIENCE


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