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CSR-Call Center Agent

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Bacolod City, Western Visayas, Philippines Nezda Technologies, Inc. Full time
We are looking for CSR Training PAIDRole: Customer Service Representative
Salary Package: 14, ,000 + Allowances Work setup: OnsiteLocation: BacolodQualifications:
  • At least a high school graduate, SHS graduate, college graduate, or college undergraduate. (Open for career shifters)
  • Willing to work full
  • time and in shifting schedule (No Part
  • time)
  • Good to excellent english communication skills
  • Willing to work onsite and can start as soon as possible Benefits:
  • Training paid
  • HMO with dependents
  • Rice allowance
  • 15% Night differential
  • Two days off Government mandated benefits Supplemental pay types:
  • 13th month salary
  • Bonus pay Overtime pay
  • Performance bonus
  • Yearly bonus One day hiring process. Apply now