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Automation COE Project Officer
2 weeks ago
Responsibilities
Business Process Analysis:
- Collaborate with stakeholders to understand current business processes and identify opportunities for automation.
- Challenge the validity of given procedures and processes to enhance and improve or develop complementary adjustments/solutions.
- Work with cross-functional teams to design automation solutions that align with business objectives and requirements.
- Evaluate existing and emerging automation technologies to recommend the most suitable solutions for each project.
- Develop project plans, timelines and resource allocations for automation projects.
- Monitor project progress, identify risks and issues and implement mitigation strategies as needed.
- Define testing strategies and criteria for automation solutions.
- Coordinate user acceptance testing (UAT) and gather feedback for continuous improvement.
- Develop training materials and conduct training sessions to educate users on new automation tools and processes.
- Address user concerns and provide ongoing support to promote adoption of automation solutions.
- Perform other duties that may be assigned by the management.
- Graduate of a Bachelor's degree
- 2 years of experience in business analysis, project management, and automation implementation
- Proficiency in project management tools, business process modeling software, and automation technologies.
- Certification in business analysis (e.g., CBAP) or project management (e.g., PMP) is a plus.
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