Account Manager

Inside Ideas is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities.

Are you a master orchestrator with a passion for bringing order to chaos and thrive on leading teams, conquering challenges, and delivering results that exceed expectations? If so, we want you on our team. We're seeking a dynamic Account Manager for a leading pharmaceutical brand, and oversee projects from conception to completion, ensuring they're delivered on time, within scope, and to the highest quality standards.

WHAT YOU WILL BE DOING:

• Working and managing clients and brands across the Pharmaceutical, FMCG, and technology sectors.
• Collaborate closely with stakeholders to define project objectives, scope, and deliverables, translating their vision into actionable plans.
• Develop comprehensive project plans, timelines, and budgets, meticulously tracking progress and making adjustments as needed to keep things on track.
• Managing all scope changes by actively tracking in a change log.
• Serve as the main point of contact for all project-related communications, providing regular updates, resolving issues, and mitigating risks to ensure smooth sailing.
• Harness the power of data and metrics to measure project performance, identify areas for improvement, and drive continuous optimization and innovation.
• Overseeing the output of the of the team; acting as the final checkpoint to ensure quality is kept high across all projects.
• Develop and maintain strong client relationships through clear communication and by building trust between yourself and the client contacts.
• Strive to follow and implement the best practice project management process within OLIVER and with clients.

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

Person specification and key skills:

• A proven track record of success in advertising, with at least 4 years of experience leading complex initiatives from conception to completion.
• Operationally minded, constantly wanting to question and improve the ways we work to be better and faster without impacting quality.
• Having a thorough knowledge of the full production lifecycle to know how to question and uncover insights to help build solutions and different programmes of work.
• Good understanding of project finances and commercials – estimating, timings, costing and invoicing.
• Experience in pharmaceutical or healthcare marketing, consumer health and wellness products, is an added advantage.
• Confident communication skills both internally and externally with client.
• Have great interpersonal and negotiation skills.
• Be organised and methodical in their approach to work.
• Motivate and lead production teams with enthusiasm.

Role-specific skills, knowledge and experience:

• Confident and articulate, with the ability to voice and share ideas and opinions both internally and with clients.
• Great team player with a client-centric focus and possess the ability to build strong and effective working relationships.
• Confident in your own abilities and be able to proactively influence clients and manage their expectations.
• Strong communication skills and ensure that internal processes are maintained and improved.

A LITTLE BIT ABOUT US:

OLIVER provides clients with dedicated agencies. We do this because we believe the traditional agency model is not fit for the speed of modern marketing. Businesses want, and rightly demand, the same quality of strategic and creative thinking the traditional agency provides, but at a speed that befits how they now work.

The traditional agency outside-in model means that huge quantities of time are wasted in the back and forth and linear processes between agencies and clients. OLIVER agencies come to the client, live inside their office and solve their problems collaboratively.

OLIVER agencies are strategic and creative, whilst being agile and adaptive. They cover the full range of integrated marketing, but at the speed that businesses now demand. We allow our clients to work in real time. Creating better work, at pace.

OUR VALUES AND HOW TO LIVE THEM:

Ambition – you look for opportunities to deliver greater value to those around you.

Imagination – you identify a range of solutions to problems.

Inclusion – to be actively pro-inclusive and anti-racist across our community, clients and creations.

Inspiration – you lead by example and encourage others to do the same.

Learning – you have excellent listening skills that helps you to learn from our clients and those around you.

Results – you accept responsibility for your actions.

We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER.We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission,embedding sustainability into every department and through every stage of the project lifecycle.

Inside Ideas Group and its'affiliatesare equal opportunity employerscommitted to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All[suitable]applicantsshall beconsidered for employment without regard to race,ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity,disability status, or any other characteristic protected by local laws.

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